Nick was a big help from start the finish. Thank you for making our moving experience smooth sailing. We appreciate you!
Christeena M
Customer Reviews for I M S
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This place is the place to rent a U-Haul, the owner goes above and beyond for your needs! If you need a car to buy, he is also the man to see! Great OUTSTANDING customer service! A+++ spectacular business…
eric gThank you
CLIFFER SFirst time renting uhaul,very easy and friendly
John EThe original pickup location was changed without consulting us and then they fraudulently claimed the gas wasn't filled back up when it was. Had to prove with receipt to get charge refunded.
Alrx HNothing!
Glenn DGood attitude and great service...
Robert WKeep up the good work.
JOHN GVery nice gentleman met me as I parked, disconnected my trailer, inspected it and gone in 5 minutes or less
DONALD AMet me on Sunday to rent a truck
ryan sAll went well
vernell rThey where so nice to me
jennifer bEverything went great
MICHAEL MThank you
RON DSuper helpful and took great care of me
margaret fRepeat customer
TIMOTHY SThey go the extra mile on customer service
CRYSTAL HGreat
HOWARD RThe place I buy my cars,now rent my uhauls
SHARMELLA WThanks
MOHAMMAD AThe best
WILLIAM WVery nice people.
AMANDA MIt was a super clean vehicle.
RONALD LMy only go to uhaul location
JOHN CReally helpful and nice to deal with
CORY CThank you for helping us
JERRY GVery nice and friendly
TANYIA HMark was an excellent help and just plain good dude.
CINDY S5 Stars
FRANCISCO MThe owner was fantastic!!! I’ll go out of my way to rent from him in the future.
AUSTIN MHelpful,loaned us a hitch and plug adapter
THOMAS JVery nice people,
CHARLES UAlways the best
SERGIO MTell them they get NO REFUND!!
terry bEverything was great
Janell NFriendly, helpful staff.
GEORGE AThank you for meeting me after hours to rent a uhaul
SOUPANEE SMark has been very helpful as usual
LESLIE LI was over charged, I rent for 1 day, I was charged for 4
JAMES DBeing from out of state and not knowing anyone in the area,they were very helpful in my move
LESLIE LAlways helpful
ROBBIE PEverything was good
LESLIE LGood location
Thaddeus HMr Mark is the best, always helps myself and my wife
DARYLE Hdefinitely will not. i told the man where i was going and he didn’t take it upon himself to change my drop off as we discussed or even tell me any additional fees. then my card randomly gets charged for $290 two weeks after drop off. when i spoke to the lady when dropping off i told her everything and she notated and didnt inform me they didn’t give a damn. i will be disputing the charge and never using them again.
TRACEY BHelped our business,we where in a jam, thank you so much
MITCHELL HThey where very helpful,I never used a uhaul cargo hauler,they showed me how to use it and it worked great .
AUSTIN SAlways the best uhaul location in mobile
JOHN CHad truck waiting on me
Julian RNo comment just take a look for yourself.
JOHN SI only use this uhaul dealer, probably rented 10 times,always good service
anthony sThey where super nice and professional
roy vThey where a lifesaver
kameron dReal good
ARCADIO CGreat people
RICHARD RVery helpful people
michael sTop Notch people good to deal with
JOSEPH NJohnathan was so courteous; he waited after closing hours for me to clear my e -alert issue. My new go-to for rentals!
SHEILA PThey unhooked trailer for us and asked if everything was ok
LLOYD LThanks for all your help
KENNETH TMy go to location
BRYAN F