Gave me an extra free day due to unexpected circumstances lady was very understanding and empathetic would highly recommend they care about their costumers
OMAR M
Customer Reviews for ICT Discount Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Gentlemen at the front was very nice and helping me get my equipment fast and easy
LANDON D#1 there was 1/4 gas in tank when i picked it up was told verbly by laðy to bring back with said amount, charged me 40 some dollars for gas. Then stated we drove it 20 miles we did 3 trips at less then 1/2 a block,in the same apartment complex, also when returning the key had to telĺ the man that a dolly in back so it would noʻt be stoĺen, hè did not wàlk out with ùs to check the truck before we lefþ
Judy WGreat the lady up front speaks Spanish and very informative got me a quote and a reservation fast
OSCAR CAsked directly if there was and how much is a milage charge, told there is none. When I dropped off the truck I was charged $1 per mile. That turned into $300 more than was budgeted for this trip. Not happy. Tried to get a smaller 15 foot truck but it wasn't mechanically safe. I received no call no heads up. Instead had to take a 25 foot, that was way too big for my needs and used much more fuel. The truck I was stuck taking performed well and was clean. She did set up my return location to where I wanted to pick up from so thank you for that.
CHARLES KSuper customer service
LISABETH HThe staff was incredibly helpful and informative. The location is excellent and the process was very smooth.
KALE W