Customer Reviews for In A Pinch Rent It

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of In A Pinch Rent It

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William A. on

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Barry S. on

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Gary P. on

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Douglas T. on

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Kristin H. on

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Alex M. on

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I was disappointed to be assigned this pickup location when I requested a pickup in Bloomington. Things were also confusing in that I still had to go to the Bloomington location I requested to get the other materials I had preordered.

Ron D. on

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Calene P. on

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Vlad H. on

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Kim S. on

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Folks we had business with in the past. Very nice.

John S. on

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Check the tire pressure with an air gauge before send trailers out.

Jessica M. on

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Absolutely loved this location. The staff was more than helpful and was always positive. The facility was clean, organized and the storage box we received was in good condition. They were understanding and explained any confusion. Answered all of my questions in a timely manner. I would definitely use this location in the future for my storage needs!

Gregory N. on

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STEVEN C. on

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The auto transport that was provided was in need of preventive maintenance. Three marker lights were inoperative. One of the tag lights was inoperative. The ratchet assemblies for the wheel straps were rusty and difficult to use. The only tag was a paper “replacement applied for” dated 2017.

Eric C. on

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Always super friendly I rent from this location all the time and I am always impressed at how much this location offers to its customers. Great location to rent from.

Linda H. on

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Kenneth C. on

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Very efficient processing.

Denise H. on

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Michael H. on

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We dropped off after hours but since I wasn’t able to perform the check in process online, I phoned the representative Ned and he too was very easy to deal with and made the check in process easy. I would very much recommend Ned, and the whole U-Haul process to friends and family!

Richard D. on

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Elizabeth W. on

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James L. on

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This is my favorite U-Haul location in the world. Great service, nice equipment, and the coolest cat in the world.

Ruth C. on

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The mover that was reserved through Moving Help never showed up. The customer service for Uhaul and Moving Help were no help at all in trying to find a replacement. Fortunately, the clerks at In a Pinch, put us in touch with a local moving company and we were able to move the Ubox to our home and unload it.

Mark P. on

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Nicole R. on

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Bruce W. on

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Rick H. on

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We had reserved a truck at another location and upon arrival found out the truck had been damaged by the previous customer. The folks at this location came to the rescue with another truck and comped us some moving blankets for our trouble. This is the second time i have picked up a uhaul vehicle at this location and they are kind and courteous.

Marie S. on

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Self returned after hours so didn’t meet anyone but location easy to find and spacious area to park truck in when we returned it.

Allison H. on

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They did a great job of communicating.

Christian J S. on

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Was there to unpack a U-box. As luck would have it... in the midst of a thunderstorm. In-A-Pinch folks accommodated by allowing me to unload the U-Box indoors. TOTALLY AWESOME! definite 5 stars

Errek S. on

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In a pinch called me a few days before my scheduled pick-up to try to convince me to use their movers. When I declined service, the employee insulted me over the phone and then hung up on me.