Customer Reviews for In Motion LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of In Motion LLC

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Bradley W. on

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LARRY B. on

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Very friendly ,everything was great.

Virgil P. on

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Benifiele W. on

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Owners were professional and very friendly

Joseph H. on

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Robert B. on

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$25 was charged to clean trailer. The sign inside the trailer said it would be $15. I was telephoned by U-Haul and told I would have an extra day to return the trailer due to dealer being closed on Sunday but I received a late charge for that day. I am requesting a refund for these two items. Bob Bingham 661-510-9044

kim R. on

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David C. on

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James M. on

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No complaints. Very prompt

James M. on

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Jacob H. on

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James M. on

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Excellent job

Herbert H. on

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Natalie T. on

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Liz and James are great to work with!

Ken H. on

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erick T. on

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Great U-Haul agent

Michael S. on

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We have recently bought a house in Florence and have been moving our household in several trips from California. James and Liz have been so helpful, courteous and professional. They have helped us with movers, information about the area and have really welcomed us to Florence at a time when things can get hectic and stressful. We really appreciate them and want everyone to know how great they are! Mike

Lesa B. on

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These people are amazing! Stopped to pick up a moving truck and ended up getting top notch mover help last minute. James Matthews and his Wife run things so smoothly and professionally. Moving is tough and at the end of the day you feel so frazzled. When I dropped the truck off James gave me a hug and wished me well. All I can say is what a great experience!

Bradley W. on

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Very friendly staff; truck was ready; return was easy; would recommend this location

James L. on

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Clayton F. on

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James L. on

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Jimmie S. on

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Devon W. on

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I’ve used uhaul at least 6 times and this was the friendliest location yet! They were professional, responsive, knowledgeable and helpful. Thank you!

Thomas W. on

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Donna R. on

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Provide chairs for customers who have mobility issues.

Charles R. on

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Let me know I will have to travel farther than I expected to drop off the trailer and do it before I go to drop off the trailer at the nearest location, which is closed, and, I have no phone reception. This caused me some prob lems with my familt that I am not happy with.

Sheila H. on

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I was very unhappy with the on line services, I was on the phone with you all for 2 years before I was even able to pick up the truck. then the keys were locked in it..but that was better then the pick up.