I was forced to go there a day earlier because the original UHaul site closed due to an emergency. This site closed on weekends. Then I was met with a very young girl look like HS age who was trying to help me and trying to control her very young sister. Kid was out of control bopping me with her stuffed animals and constantly pushing buttons in register, climbing all over and even ventured too close to Highway 101. This young gal then had to have me help her lift UP the trailer hitch to my truck. Seriously? She did know what she was doing with hookups. Faulty wires, trued several before I had to buy an adapter which worked. To add insult to this situation, the next day I noticed one of the tires was low. I took it to Les Schwab and they found a nail in the tire. How scary to think that I was going to be driving a full load on I-5!! Definitely not a safe situation.
suzanne d
In Motion 101
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Florence, OR 97439
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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GRETA DI’ve used this location several times and they are always excellent.
Don DExcellent
Marc HThis was not the location that we had intended to go to in order to return our rental truck. The location that we had been assigned to was closed due to a family emergency. There are only 2 U-Haul locations in our destination town and the other was about to close for the day (according to Google). I made a quick call to the that location and was relieved that someone answered the phone. I explained our situation and the owner didn't hesitate to reassure us that we could make the return with her instead. She took care of coordinating the change while we were on our way. The return process went smoothly and was overall a very positive experience.
Ayhan A