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ZAKIYAH N
Customer Reviews for Iar Livescan
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was very hard to get the truck inside this location. Its small and other uhauls were parked really badly so space was highly limited. The guy who worked there was very helpful and friendly.
FIONA MDante was a real help to me both in pick up and return. Pleasant, Patient and Professional. I truly appreciated his assistance. The gas tank on the cargo van should have a large sticker on it to identify its location.
RHONDA CThe pickup process was an absolute nightmare. There are way too many steps to verify my identity that make zero sense. If I'm able to log into my account, send a picture of my license and a selfie, I have no idea why a third party needs to verify my identity or I need to provide written documents with my address. The need for additional paperwork was not made very clear when I made the reservation and I only brought my phone. Thankfully I was able to log into my bank and get a statement that worked but the pickup process was super frustrating and disappointing.
Anthony D