Customer did not leave a comment.amanda A.
Customer Reviews for IBR Studio LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Donnie H.
Customer did not leave a comment.Brian H.
The trailer hitch install was a hassle. I ordered it the 2nd of July and no one was proactive about shipping the required parts until the very last minute. The process took four hours from the promised two (which was not an issue apparently there was complications). Then when I was supposed to get a conformation about where my uhaul pickup location was going to be, he hung up on me. The trailer itself was hard to close and the door handle got stuck and we nearly could not pull the door down. We still got from point A to point B though which was awesome but uhaul was not proactive and the process was a headache. The only good part about my experience was when I got my storage unit and the guy drove from the store to the storage unit site, helped me open the unit, as well as he stayed after he clocked out to help me unhook my trailer after he noticed we were almost done unloading at the storage unit site. He was amazing I wish I would have gotten a name but he was working july 29th closing shift at 1717 N Belt Hwy location.Esperanza S.
The dollies and furniture pads were not in the truck.. they were removed from the price but they were neededLinda D.