I had booked to pick up my truck at 7:30 AM. There was no one there to get me the keys. I called multiple times and spoke to U-Haul customer service and the solution was to wait for 2 hours for someone to come help me. I then had to call my movers and have them wait on me (which I paid for their time) because I didn’t get the truck when promised. Once someone arrived to assist me, they were kind and helpful. I wish I didn’t have to wait 2 hours for that service.
Reilly F
Storage Sense Manteno
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Manteno, IL 60950
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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get someone there who seems to have a clue. He was very unorganized
Douglas T