Customer Reviews for IBR Studio LLC
(U-Haul Neighborhood Dealer)

17 reviews

235 N Academy Blvd   Colorado Springs, CO 80909

(719) 820-7958

Hours

  • Mon–Fri
    10 am–5 pm
  • Sat–Sun
    Closed

Services at this Location:

Contact Us

(719) 820-7958

235 N Academy Blvd
Colorado Springs, CO 80909

Services at this Location:

Hours

  • Mon–Fri
    10 am–5 pm
  • Sat–Sun
    Closed
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Somehow couldn't find my contract and had the wrong zip code for my drop off. Very helpful on the near side not so great when I got where I was going.

Mark B. 
Rating:
3.0

Make sure the last customers actually cleans out the truck. The last one I rented had old food containers and used paper towels on the floor.

VERONICA J. 
Rating:
1.0

Holy Cow! The truck was in the wrong place so I had to go inside. The gal inside had ZERO clue how to run system so we had to wait through the slow process of turning on system, and listen to step by step instructions to a system she has never used!!!! The truck had enough gas to go 19miles! That's it! The steering wheel was so off center.

Jennifer K. 
Rating:
2.0

Customer did not leave a comment.

Todd T. 
Rating:
5.0

Customer did not leave a comment.

FREDERICK F. 
Rating:
1.0

Not really a location. Just a parking lot. If I hadn't seen two other Uhual vehicles, I wouldn't have known if it was the right place.

ALLEN P. 
Rating:
4.0

Should change the approval process.let pple know how long that process will take

Larissa S. 
Rating:
1.0

Customer did not leave a comment.

frank B. 
Rating:
1.0

COULD NOT ANSWER WHY WE WAS CHARGE OF 50 PLUS DOLLARS. cant SEEM TO SPEAK ENGLISH LOCATION WAS POOR HAD TO CALL TO SEE IF WE WHERE HAD THE RIGHT LOCATION never again

frank B. 
Rating:
1.0

Customer did not leave a comment.

SAVANNAH S. 
Rating:
4.0

Customer did not leave a comment.

Eric V. 
Rating:
1.0

This location is just a lock box in a front of an empty strip mall. The massive lock did not work well, and took many, many tries with jiggling to open. My ordered equipment was not inside the truck, and there was no office to talk to. I waited on hold with Service line for 63 minutes then was disconnected. Twice. Do not use this location.

Jennifer S. 
Rating:
5.0

Customer did not leave a comment.

amanda A. 
Rating:
1.0

Customer did not leave a comment.

Donnie H. 
Rating:
3.0

Customer did not leave a comment.

Brian H. 
Rating:
2.0

The trailer hitch install was a hassle. I ordered it the 2nd of July and no one was proactive about shipping the required parts until the very last minute. The process took four hours from the promised two (which was not an issue apparently there was complications). Then when I was supposed to get a conformation about where my uhaul pickup location was going to be, he hung up on me. The trailer itself was hard to close and the door handle got stuck and we nearly could not pull the door down. We still got from point A to point B though which was awesome but uhaul was not proactive and the process was a headache. The only good part about my experience was when I got my storage unit and the guy drove from the store to the storage unit site, helped me open the unit, as well as he stayed after he clocked out to help me unhook my trailer after he noticed we were almost done unloading at the storage unit site. He was amazing I wish I would have gotten a name but he was working july 29th closing shift at 1717 N Belt Hwy location.

Esperanza S. 
Rating:
3.0

The dollies and furniture pads were not in the truck.. they were removed from the price but they were needed

Linda D. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top