Customer Reviews for Ideal Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ideal Self Storage

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John G.
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Customer did not leave a comment.

Cynthia G.
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Fill in information about where to return truck.

Eugene S.
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Customer did not leave a comment.

Eugene S.
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Customer did not leave a comment.

Carlos D.
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Office clerk did the check out very fast and explainable. She did a great job. Definitely will recommend this location to anyone.

Stephanie L.
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Customer did not leave a comment.

STEPHEN M.
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Fantastic service

John H.
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Customer did not leave a comment.

WILLIE C.
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Very friendly and takes care customer

Chantelle H.
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Lady was super nice. I'd we need one a gain will be using this location!

Jordan P.
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The customer service was exceptional I highly reccomend to all of my friends and family. This was my very first time using uhaul and I will definitely be a returning customer in the future.

Matthew L.
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Extremely nice and efficient

TODD KELLY D.
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Customer did not leave a comment.

JACQUELINE P.
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Customer did not leave a comment.

TEOFILA R.
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Todo estuvo muy bien nos atendieron con mucha amabilidad la persona qué nos atendió y estamos muy satisfechos

RICHARD ALLEN P.
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Customer did not leave a comment.

Gina G.
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Very courteous & helpful employee

COLANDRIA W.
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You all was awesome especially the lady in corsicana who took my order..

SHANNON J.
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Make sure trucks are in good maintenance and have no serious mechanical issues.

Jennifer R.
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Customer did not leave a comment.

TED RILEY B.
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I just want to say that Holly, the young lady is works at this site, was amazing. She was friendly, very knowledgeable about the trucks and had helpful tips on how to load and drive the truck.

Alan T.
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take to long with computer app need make fast for paper work

JAMES JOSEPH B.
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Stay as you are, excellent customer service. Very pleased.

BRUCE H.
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Customer did not leave a comment.

LAUREN T.
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Staff was fantastic and very quick to get me in/out. Great experience.

DEREK CARL V.
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Customer did not leave a comment.

Robert H.
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Customer did not leave a comment.

JONATHAN L.
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We had a 26 ft uhaul mom's attic road tank we had reserved it was loaned to another individual before us we had two take the truck two trips because of this...it's all ok now but we need to be prosise about the trucks u have in your yards... Inventory everything that comes and goes.. stay updated on the system... If a yard is rented out of 26ft uhauls update the system call do something the whole deal needs to be rethought and fixed!! I was livid when I found out everything was not going to fit we had it packed to the ceiling... Packed

micheal E.
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Yea have him CLEAN UP the office area. Both desk were full of old wrappers trash papers scattered old cups etc it was disgusting I didn't even sit

Alberto C.
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I am going to mention Tony Munoz's exceptional customer service. i will always use U HAUL specially in his managerial area. he went above and beyond to help me re-route and drop off the trailer i had rented to a different location.. Thank you and thanks to Tony!!!

Debra J.
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Good customer service

Jose R.
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Customer did not leave a comment.

Charles M.
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Customer did not leave a comment.

Karen W.
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I appreciate the kind, professional treatment I experienced with Holly at this location. She rocks!!

Robert S.
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Maybe consider weekly and monthly rentals

Ricky W.
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Customer did not leave a comment.

Richard F.
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Holly is just wonderful! She is an asset to the “U-Haul” brand. So friendly and personable. Knowledge about the equipment and quick to help! 5 Stars all around!

Mabeline G.
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Customer did not leave a comment.

Tabitha N. B.
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Customer did not leave a comment.

Joe S.
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This location was fantastic. They helped me very much.

Gary J.
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Holly and patty are awesome

Terri A.
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Customer did not leave a comment.

Terri A.
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Great customer service pleasant and nice.

Lamonica R.
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Excellent Service

Richard T.
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Agent was very helpful and concerned that my needs were met. Additionally shared several options available. My rental experience was very pleasant!

Robert W.
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Customer did not leave a comment.

Jan B.
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I had wanted a 10 ft truck but only 4 available...luckily I used all of it...truck was loud

Amer R.
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Customer did not leave a comment.

William M.
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Customer did not leave a comment.

Juan S.
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Improve app accuracy and more online tech support

CLAY B.
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Customer did not leave a comment.

Tom T.
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Nothing really The whole transaction was quick and the lady who helped me was polite The return was quick No issues

James I.
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Customer did not leave a comment.

Rose H.
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Customer did not leave a comment.

Janet W.
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Extremely helpful and accommodating. Great team

Veronica C.
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Customer did not leave a comment.

Byron B.
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Very nice and friendly. Had us out of there in 10 minutes.

MELISSA V.
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Customer did not leave a comment.

CHARLENE W.
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Make sure the vehicles are well maintained.

Linda B.
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Customer did not leave a comment.

LEE L.
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Customer did not leave a comment.

Teresa H.
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Rental was quick and easy. EXCELLENT customer service. Ideal Self Storage was only U-Haul Rental service in town that had equipment that I needed.

Damenion R.
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Customer did not leave a comment.

STEVEN E.
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william B.
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Joe S.
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Chris was great

Tommy K.
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Angie H.
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Lauren D.
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Customer did not leave a comment.

September K.
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Everything was fine. Just a small observation. The sign on the building says "Climate Controlled" storage (in quotes). This is terrible grammar and reflects poorly on the business. Quotes are not used for emphasis in English.

Tammy H.
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Customer did not leave a comment.

Valerie B.
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Great service from both Holly and Chris.

Edward D.
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Was there about 10 minutes place was clean

Katie R.
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Customer did not leave a comment.

Mark L.
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Customer did not leave a comment.

Yolanda S.
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Everything was perfect!

Patrick F.
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Customer did not leave a comment.

Janet C.
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Truck was clean but old. Noted that oil service light stayed on and had already been commented about that a few months back.

Dwayne P.
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Both Holly and Chris have been outstanding, friendly and helpful. Highly recommend Ideal Storage.

Steve M.
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Great service and personalities.. truck was clean and ran great.. will go back again when needed.. Thanks

Dwayne P.
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Customer did not leave a comment.

MANLIO P.
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Nothing. Great job Hollie and Chris!

Ricardo R.
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Outstanding, friendly and quick service and communication.

Barclay B.
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I had issue at this location 3700 Atascocita Road, Humble, TX 77396 I tried to drop off trailer there the guy was rude as hell and did not want to help at all, said they don't do drop offs. The girl I rented from put wrong equipment # on paperwork and he acted like I stole something. Safest thing for me to do was to leave. Other than that I will rent again.

Karen W.
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I can't think of anything other than it took a little bit of practice on our own to make certain we got the back door to lift up properly. Minor issue at best. I enjoyed working with the staff from Ideal Storage. They were very accommodating, friendly and helpful. Plan to use this store again.

Michael I.
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Customer service lady was excellent.

JUAN M.
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Was no body at the time

MANLIO P.
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Great place!

TONY L.
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nothing you representative is just superb .

BRYAN S.
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Nothing, this manager stayed late even when the uhaul system was down and wrote us out a paper contract. Also kept us up to date the next morning for when the contract was entered so we could return truck. Great Service

Lloyd B.
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Customer did not leave a comment.

Bobby T.
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I don't think there is anything else did y'all can do to make a customer satisfied great customer service worst with people yeller great company

Joshua F.
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Inside of cab smelled of smoke and had dirt, crumbs, trash, cigarette ash etc.

Paul M.
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The attendant was absent on first arrival - apparently, he'd gone to the restroom. He was very pleasant and helpful.

Adam L.
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Customer did not leave a comment.

MANLIO P.
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Keep up with the great customer service. It makes a huge difference now days that someone still sees you as a person not just a monetary transaction. Great job Hollie and Chris

TONY L.
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Customer did not leave a comment.

Sally T.
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Wonderful help and very professionall.

Justin L.
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Customer did not leave a comment.

Tonya S.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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