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Michael S
Customer Reviews for In Motion 101
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Outstanding experience.
Cynthia NThe customer service was exceptional. I have used this location twice and have been very pleased with the service.
John TLiz was very helpful and quick to get me what I need. Her husband james is freindly and has a good sense of humor. Excellent people to work with. I highly recomend.
Shawn CGreat service and very friendly personnel! Highly recommended business! Motion 101 exceeded my expectations with their attention to detail and fantastic customer service.
Roger KSuper friendly people, you should check in check out. Will use again if I need a trailer on the central Oregon coast.
Charles RGreat service
Dennis BMake sure dolly is in the truck, had to hire assistant to help move
DAVID MJames was polite, professional and friendly. The turnover was flawless.
SYLVIA NVery nice and helpful people
Theda UDid all the flexing out and in through the app. Was easy and the keys and truck were easily to find.
Teri SReturned on a Saturday. Sign said closed but voicemail said open. One 58 year old woman and two 75 year old parents had to lift the trailer off the hitch in the pouring rain. On top of that U-haul originally told me to return to 4370 US hwy 101. I went there first and it was closed. Proceeded to the lot with the trailers to unhook and was chased down by the owner and told I could not leave it there. She said she had way too many trailers and I needed to take it elsewhere. Totally a bad experience!
Charlene MGreat service.
Jerry SExcellent service appreciate the promptness and communication
Brandon OHad check engine light come on immediately after truck was loaded and we began our 700 mile journey. Was very stressful being unsure if the truck would break down in the mountain areas.
Adam MI rented the same trailer two or three weeks prior to this one picked up and dropped at the same location but the second trailer doubled in price not cool cool cool
Shane MFast, easy, convenient, great value and friendly. Can't ask for more than that!
Brad MVery friendly and helpful ,would recommend to place to anybody
James MThe lady at 101 on motion has been very helpful every time I have rented from this location
Jason SFantastic service as usual.
Hadyn LVery helpful staff and outstanding customer service. I have utilized this location several times and it has always been easy and enjoyable.
Paul RLocation is a little off behind the smoke shop.
PAUL ANice people and fast service
Dennis BVery friendly and helpful.
DONALD JConveniently located. Very friendly and helpful getting vehicle ready to go. Five stars all the way.
Bob CNone
Randy BGreat experience. James was very helpful. Highly recommend this location
Rickey WThey close at 4pm so I had to do the self checkout. Hard to find a good place to park.
Paul RService was friendly and excellent. I needed to return it early when they were closed but had no problems doing this. Overall a great experience.
Hadyn LLiz was terrific. She helped straighten out my confused order and got everything I needed. The location was easy to find and access. And the truck was great! Nice and new, very comfortable. The hands free availability made communication during our trip so easy.
Ron TGreat customer service which is the Hallmark of a great proprietor. Fast and efficient.
Jerry SVery easy and pleasant experience, which really counts in the process of moving!
Sandy BLiz is the best!!! She has helped us with several rentals and has always been very helpful and friendly every time. Very professional and always tried to go the extra mile to make sure we were taken care of!!
CHRIS HLook this is a local asset. I recommend/ endorse this business without reservations.
brian tKeep up the great work!!
ANTHONY RThe couple who run this location were absolutely perfect at what they did. They were very helpful and I deeply appreciated all they did for me.
WADE MThe owners of this store were GREAT!!!
karen wBetter signage
Egl BYou were great. Don't change a thing.
Leon WFrequently closed. Had Toni help us with our rental. Will never use or recommend In Motion again.
Ray Smy only complaint was that I ordered two handcarts but they only had one. but otherwise great
Sasha CCan't improve on perfect. Keep up the good work!
ANTHONY REverything seemed to work out well with the cargo trailer. There were no problems.
Mark WThe app needs to be more
Christian PThis was a great experience! Fast, friendly service!
Lea HCan;t ask for any BETTER
Cameron GAwesome
Paul JGreat folks!!
Paul Jgreat experience.
Jason CGreat staff, have used them before, always first rate
MURRAY KPositive happy service willing to go above and beyond for customers
Daniel DNice people with the experience and knowledge to help with all the details.
Jon MFriendly, efficient, and most of all, the van I reserved was ready and waiting for me. All too often, the size or type of equipment I reserve is not available when I arrive. Not so here, and I really appreciate that. I'll be back to rent from In Motion!
Suse KSuper helpful owners. Knowledgeable.
Mark BThe family who owns this rental location went above and beyond in making sure I was taken care of even I after I had dropped off the truck and had to wait for a ride, letting me use their phone charger and even bringing me out some of their supper in a to-go container. Friendly, helpful, and caring people who deserve your business.
Marshall LAlways a good experience at this location.
Dawn S