Customer did not leave a comment.Derek W.
Customer Reviews for Incense Pro
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The online self check-in is not properly working and Incense Pro is not prepared to welcome the customer with another alternative. They had to call someone to know what to do and that someone had to do research so it took 30 min for me to finally get the van although I had put all my information on the U Haul website.Lea D.
Customer did not leave a comment.Abdelkbir A.
The truck was an hour late but other than that it was a great experienceMackenzie B.
Check in process was a nightmare. Website / online check-in did not work, person at site could not help us. Took over an hour to check-in Were charged insurance coverage, which we did not agree to.Ross S.
If in the Hollywood area. However, I would clarify that the vehicle is nearby though not onsite, and provide options for where to safely leave a personal vehicle (during the time of Uhaul rental).ERIC S.