I had a great experience. The owner helped me hook up the trailer and unhook the trailer. He was friendly and I’m overall satisfied. I would rent from here again.
CHRISTOPHER H
Customer Reviews for Indy Road Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I’ve used U haul services multiple times and it was mostly good but not at this store. The truck and the roads were completely covered with snow (from last week’s snow). The employee constantly told me to take the shovel and clear the road myself and clear the snow on the truck. This alone took 30 minutes which I wasted my rental time. I came to rent the truck not work here to clear the snow. Please refund the wasted rental cost.
Jea wWe ordered a utility dolly and furniture pads and neither were in the truck. have not found any notification saying that they would not be included in the truck. Found out during the virtual pick up inspection.
Frank JI returned my truck at 5:30PM and it was dark outside, and the lighting in the parking lot is abysmal. One or two lights above the return area would be a great thing.
STEVEN OKyle did a fantastic job. And I will certainly recommend this location, U-HAUL to those who ask me.
Michael SKyle did a very good job in explaining options and processing my request. All worked very well and I would certainly recommend him and this location to anyone. Mike
MICHAEL SQuick, easy, and inexpensive. Really came in clutch to keep a project dry!
Brittany MOff the beaten path but this location has been great to work with when I need an in town rental!
KIMBERLY SGreat place to pickup rental vehicles. Clean vehicles in great condition
DOYLE SGood
AARON CKyle was very professional and helpful. The truck was the perfect size and very clean inside.
SHANON MKyle is so awesome ! Makes the process so easy !!!
Rhecia JGreat service!
BRYAN L