Teliable vehicle and great customer service
Marilyn K
Indy Road Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Whitestown, IN 46075
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkShow the customer to the equipment, confirm equipment damages, encourage customer to take pictures of the equipment prior to departure, ensure customer has the equipment that is documented on the U-haul paperwork. Return calls in a timely manner when the customer is experiencing issues at the drop off location. Basically do your job!
Gregory TAll addional equipment i ordered for my move was not included in the truck. I am very disappointed that no dolleys no covers were made available especially after I asked on call will all these items be available when I collect truck. I had to to find dolleys and straps to make my move happen on the day I had. I was not happy about this
LEIGH KDisappointed with the availability of moving equipment and the extra charge after the fact. Tried calling ahead a few days before to confirm if they had dollies, left two VMs with no reply. We had to go to a different U-Haul location because this one didn't have a furniture dolly or a regular dolly. Come to find out, we were charged for the extra mileage to this secondary U-Haul location.
Jacob WThis is not location specific, this is for the app when checking in. I made my reservation for a one way trip to a different state. When I went to check in the app did not populate the correct location and I could not type in or redirect the map to select the correct location. I ended up calling customer service and had an excellent experience getting the drop off location corrected back to the one from my initial reservation, not the one I had to select to move forward in the pick up process.
Christine T