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Alexis H
Customer Reviews for Installers Storage and More LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Staff was very helpful and I will be back with my next truck.
moses cI only recommend it because of the owners very polite and professional. Location is king of out of the way unless you live close. Had to use them because the reservation we made for a 15’ truck was made in error by the system so we had to call to find a place since it was move out day. Uhaul customer service was excellent in finding this and compensating for the extra mileage to get there and back so we could start packing
Christopher HMy trip was nothing short of smooth!
JORDAN JSuper quick in and out. Very timely and response.
Tobin CPersonnel were friendly and helpful for drop off. Although I didn't realize they were that close to my home of record. Thanks for being so accommodating. CJ
CHARLES EAdam with Installers Storage & More was very helpful with my move. Adam sent a text quickly after my reservation, letting me know if i needed any help with the check in process he was there to help. This was a last minute reservation at this location. During the check-in process i did run into trouble with uploading pics of the truck to the app. I reached out to Adam and he helped me through the process to be able to check out the vehicle. This was a Sunday morning and had already spent 1.5 hrs trying to pickup a 26ft truck at a different location and couldn't. Adam took a very stressful situation and made it a great experience, i was already 1.5 hrs late for my scheduled pickup time, had friends scheduled to help move and a extremely tight timeline to make it all happen. Other than the hiccup with the system not taking my pics, which Adam submitted for me, the pickup and drop off process went well at this location, i will rent from Installers Storage and More again. Nothing but a positive experience dealing with Adam, the location was clean and well maintained, the truck a/c was excellent, it was 95 degrees with 80 percent humidity so that was a huge blessing.
DEREK SThe service was excellent 👍
DAVID GGreat location and very easy communication with the owner of this property.
ADAM P