Clean vehicle, friendly staff. Easy parking, easy to get in and out. Full tank of gas— they don’t play the 1/2 or 7/8 tank of gas game to trick you into over-filing on return. If we need to rent again will definitely come here.
Shen-Li T
Customer Reviews for Integrity Home Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I made the reservation on the website to drop the truck off at a close by location but once we went through with the appointment it sent us to another location a full half an hour away! Even though there were several places closer by! Plus, there was no notice or email of the change. I was lucky to think of double checking or I would have returned it to the wrong place! Horrible system!
Abby Bvery professional, and also helped me to get a better deal to return in a location that would work for me.
LEANDRO Bi spent 3 hours back and fourth on customer service. it was a horrible experience and i will not be using uhaul again. it was an absolute nightmare of a night to pick up a single item . was supposed to take only an hour and i was out for 4. 0/10 bro shit sucked
Lauren AThe truck has 120 thousand miles and everything in the cabin was sticky.
Bohdan RUpgrade the checkin experience online to make it quicker.
ANDREW PThis is the only UHaul office in my experience where they HAD to call my back-up contact to validate that I am who I am. This becomes a problem when you contact cannot be reached/does not pickup/cannot respond to a text. This is one unnecessary step that adds delay to the rental process. Having documented a backup contact/number should suffice
Ronald CProfessional and courteous!
Colleene WDrop off was easy. Great service.
Sue Seasy pick up. easy return. friendly staff
Victor M