Customer did not leave a comment.
Sharma F
Customer Reviews for International Hair Care
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The trailer was in the grass and the hitch was in the dirt. I was told to go hook it up and then they would take pictures of the book up. In had to clean the dirt out of the hitch to get it hooked up. I didn't want the extra insurance and did not select it online. I realized that they had added the insurance the next day, which I assumed that I couldn't cancel it.
Brian CIt was all a great experience
Betty BThank you for always giving such great services. The online check in and check out is the fastest thing I have ran into dealing with Uhaul. It helps streamline the time I use with this equipment rentals.. thank u again
ALEXANDER BI was supposed to pick up at a different location, and was notified AFTER my scheduled pickup time that the truck I had reserved was not available, and that I had to go to a different location. When I arrived, I was advised that the furniture dolly, furniture pads, stretch wrap and tape that I had ordered were not available. Almost completely ruined my move, which I had traveled 3,000 miles to complete. The truck's right mirror wouldn't adjust to the point that I could see behind me, and the passenger door wouldn't unlock from the outside.
Daniel WVery friendly and efficient experience!
PETER CLow pressure tire indicator on. Could not read milage of vehicle due to some message on dash. Location not what I asked for. Equipment brought back within 4 hours, but not checked back in till the next day when I call operator about doing this!
William KExcellent service and highly professional
Cedric FHave larger trucks
Thomas PThe gentleman that was over this location,was so kind and helpful. I would recommend 1000%
julie hN/A
Daryl BLocation was great easy to access and close to home.
Anthony WNot at location when i dropped off Saturday morning .
dorsey sI arrived and there was no one there to hook my trailer up, when I returned it there was nobody there to unhook it for me either. Not a good experience at all!
Robert rHave gas ⛽️ in truck to start with.
RUSSELL BWill never go back, the man was not pleasant, did not help and must not have done the paperwork right because we got a not from uhaul saying we had not turned the trailer in two days after we did. We did receive a receipt from him.
Elizabeth PGave me the wrong trailer. Cool ass dudes though 10/10, would recommend.
Alex GSecond time Ive used this location. Turned trailer in,both times had to call Uhaul several times to close out contact. Call center customer service leaves much to be desired
Samuel MThe guy there was friendly and professional. Great service.
Christopher GThe vehicle needed service and had left over trash from the previous renter. I took several days to get my receipt. I'm not happy with the over all process. Vehicles with service warnings should not be rented. I had to take it I had a deadline.
Caesar GTruck was dirty in the cabin and cargo area, besides the pads I ordered were not complete
Bruno CWe just dropped it off in a grass lot. No one was present although the owner of the establishment answered our phone call that morning when we called to confirm details for drop off. Wish we had known you were going to charge to much because it was after your 48 hours time frame. Which is ridiculous.
Molly F