Customer Reviews for Interstate All Battery Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Interstate All Battery Center

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Jamie P. on

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I had to wait in line for 45 minutes when arriving to pick up my truck with a reservation. I only went 9 miles and because I did not put gas in the u-haul I was charged a $30 servicing fee!! That is absurd!!!

Drew F. on

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Dropped off after business hours.

Alkwandre H. on

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Easy drop off able to park in safe space

Alexis J. on

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Customer did not leave a comment.

Jenniferlorraine O. on

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Nothing, service was excellent.

Kurtbryant G. on

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Marie K. on

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William T. on

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Ronald H. on

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It was close to closing time on Saturday of Labor Day and the guys at this location went out of their way to help troubleshoot the tail light issues on a trailer rental. I very much appreciated their extra time and helpfulness.

Julia R. on

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Stephanielynn R. on

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I would explain the after hours procedure.

Kurt K. on

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nice facility - helpful employees, much more then the Mankato facility.

Robert E. on

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Customer did not leave a comment.

Kristen S. on

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The site was clean and the truck I rented seemed well maintained. The lot seemed small for the number of trucks, there were not readily available parking spots for my personal vehicle when picking up the rental.

Scott E. on

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Customer did not leave a comment.

ALICIA P. on

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Very easy online registration and pickup!

Amy F. on

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Richard B. on

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Robert S. on

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tony G. on

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Explain to customers that U-Haul is no longer inspecting the vehicle with the customer while the vehicle is still in the yard. When I got my inspection link to report any dents with the truck, the link was expired. I stopped into the pick up store to have my drivers license recorded in your files. I did this the day before I picked up the vehicle. When I stopped in to pick up the vehicle, there was no record of anyone taking a picture of my drivers license and this process had to be redone. I clearly objected to this process as systems can be hacked and my private information is now available. Since you lost my drivers license picture, what assurances do I have that this information si not already out there by some hacker since you cannot find it? This is a very bad process to implement. I was told that my drivers license will be automatically deleted from your syatem as soon as I return the truck, Well, this didn't happen since you "lost" my drivers license in your system.

Wyatt C. on

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Chris P. on

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Julie E. on

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dropping off the truck was easy

Amy W. on

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duggan L. on

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Randy Z. on

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The gas was not on full when I rented it. Other than that it was a great experience. Thanks.

Michael A. on

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Audrey S. on

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The staff was very accommodating and quick to check in/issue rental and checkout. Best U-Haul site in Kalamazoo! Friendly, professional staff.

ALEC R. on

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Sarah W. on

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All the guys who helped me out were very friendly and helpful. I left smiling! The truck was fine, it worked for what I needed, and was very clean and well maintained.