Nothing against this mechanic. Uhaul forced us to pick up a truck here 85 miles away from our original destination.Jesse B.
Customer Reviews for Iris Auto Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My second drop-off at Iris Auto service in the past 2 mounts. Have never seen anyone to do business with. The first time U-Haul called me to ask when I was going to drop, I had already done so and no one give me a receipt or check me in. I called the second time and was told to drop the trailer, never saw anyone.CARL M.
Customer did not leave a comment.Janet Z.
Have the truck clean; have an attendant presentAileen H.
Truck was not swept out. Packing blankets were a mess. Had packing tape stuck all over them.CARL G.
No one was there when I went to pick up and no one to help or confirm pick upKalyn M.
Reservation cancelled twice. Had to get a 20' truck instead of 26'. No dolly when I got there had to call to get it. Terrible service will never recommend uhual to anyone ever.Jeffry W.
Customer did not leave a comment.Richard C.
Customer did not leave a comment.Steven C.
Happy with the servicediane C.
Customer did not leave a comment.Thomas M.
owner was not present at pickup time waited for over 30 min. .He was not informed of our coming.this location was suggested by U-Hall. It turned out that the truck had been delivered the day before from our requested location(the reason was the van was due for service)ROGER K.
I had a reservation for the Wickenburg location- but was told that my reservation (84063256) was not going to be honored- and that Uhaul would not honor their $50 reservation guarantee- so I had to drive an additional 30 miles to a one horse town in the middle of no where to get a different trailer. The owner of Iris Auto was very pleasant and great to work with, but that didn't make up for my "guaranteed" reservation 30 miles away being swept under the carpet and that Uhaul wouldn't honor their $50 reservation guarantee on top of that...WARREN K.
Customer did not leave a comment.LESLEI G.
Customer did not leave a comment.CLAUDIA G.
Customer did not leave a comment.EDDIE D H.
Customer did not leave a comment.ROBERT SUTTON S.