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CLIFF B.
Customer Reviews for Iron Power Sports
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent all the way around from the interaction with store personnel (Randall) to the quality of the trailer. Really could not have gone better. I appreciate that this piece of equipment was readily available for rental.
DOUG H.A week later, after I left not very good feedback about their service, I got called from that location and they argued with me (even scream), by saying that they did everything right (after screaming, they told me that I should never come back to them. After that frustration call, I sent them a screen shot that I did my online reservation without insurance and asked them politely to apologize. But they never apologize. I would highly recommend to take away they permit to rent anything from uhaul, because their rude attitude gives your company a terrible reputation
Dmitriy P.Needs a front end work.
THOMAS M.There was no way to check-in the truck
FRANK H.Great location!!!
Ray B.More Instructions on 🔑 returns
Lisa P.Friendly courteous staff ready to help!
Dan A.Hours stated they were open but nobody was there. Just dropped keys and left.
Judith B.Not a thing, Great experience
dale F.Carl was very helpful and highly recommend this business to others! Job well done!
JOHN H.I do not know of any needed improvements because this was a great experience and I plan on using the Iron Power Sport again in the future because the equipment was in great condition and staff was very thorough.
Scott O.Randall was excellent!!
Paula R.Friendly, helpful, knowledgeable.
ROBERT R.Iron Power Sports was a real pleasure to deal with. They were very friendly, knowledgeable and helpful. The pick up process couldn't have gone better.
Stephen T.The gentleman at Iron Power Sports came out to greet me and was exceptionally kind and checked us out quickly.
Leslie R.The agent (Randall) is always extremely helpful. They always have the trailers I need when I arrive and provide excellent customer service. Thanks so much!
Lisa A.i was supposed to pick up the truck at a different location and did not discover locale had been changed until i went to web site the night before. no updated emails or texts
charles C.Friendly professional service. Great advice. Explained everything in detail.
GREGORY M.Fantasic!
Mark H.The gentleman was very polite. Ask me about problems I'd had. Theonly problem hecouldnt refund my $100. Deposit. I had to wait on check. He was very concerned that the truck leaked.
Rosa J.Iron Power Sports was the easiest to deal with they went out of their way to assist me in the process .
ROBERT T.This was a very pleasant experience! Fast, friendly staff! Not like the experience I had a week earlier! Restored by faith in U-Haul.
WILLIAM H.Nothing. I'll rent again in a few weeks
Julie M.Very polite.
Billy W.Carl was awesome and made it hastle free on our return and drop off !
Walter D.Very helpful.
Keith B.Friendly staff , clean establishment, excellent service , I would recommend them to friends and family for all u haul services !!
Machelle P.Online check in and drop off on website was clunky and took much more time than just going in.
James S.Was charged for a dolly but they did not have one
GEORGE R.Our truck was ready to roll and the staff was prompt signing us in and getting us on the road. Highly recommend.
Julie C.Couldn't have asked for nicer people to rent from everyone at Iron power we're great to deal with
ROBERT T.Great friendly customer service. Very knowledgeable and informative on rental. Will use again for my hauling needs.
Latrina K.The service was fine, Uhaul on the other hand charged me $128 for a one way 6x12 cargo trailer, It was advertised for $28 a day, I picked it up on a Thursday and returned to my destination the next day less than 24 hrs. I will NEVER rent from U-Haul again, very mis leading charges and my credit card was charged for $128, but on my final receipt it shows amount charged was $29.?? —- that charge never appeared on my card, and this is over a week later, and also I never received a paper copy of my contract due to uhaul couldn't get it to go through ( kept getting an error in their system). I was sent down the road with the trailer and was told that uhaul had my information, and may I add an extra $100 as well ????
Jamie B.Great customer service. Made sure trailer was hitched properly. Got locks for chain. All good.
HARRY S.Staff was great will be back again for my next rental !!
Mary F.First time truck rental and all the staff at Iron Power Sports made it a great experience. Thank you.
Steven G.Not a thing! This was the best experience for me ever for renting a truck or car. Everything went smooth, and the customer service was awesome. I would recommend this site to any of my friends. Thank you!
WES B.I had no problems
Ronald R.I was charged for a dent i did not make and they could not confirm that the photos on file with uhaul were made recently.
Thomas N.Very friendly and helpful staff. Easily accessible.
Jesse K.Very convenient to me. I rent often, My choice for drop offs.
William T.Nothing
David R.Best service I have ever experienced at a U Haul location.
Benjamin A.The owner was friendly and knowledgeable of the process, the area & the equipment. Wonderful experience! I would definitely recommend this location to others.
Lisa P.Awesome experience!
DENISE Z.Owner super friendly and helpful.
GEORGE H.