Literally one of the worst experiences I have ever had. The women told me I as at the wrong location for the pickup. I showed her my reservation at the location. "I'm sorry you need to go another place- can't help you." She wouldn't even give me the phone number of the location it was somehow switched to. I was told "you're not a customer here" (they said I receive a text switching the location - not true) So I drove to the other side of town hoping it was there (no answer when I called to verify, they had it) and the man was very helpful and apologized for her. It was almost unreal.
Perry P
Customer Reviews for IShipnPack Columbia
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Box had combination lock no access code had to return the next day to return keys. Manager was not available .
Jocelyn R