Customer Reviews for IStorage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of IStorage

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Clifton B. on

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Customer did not leave a comment.

Brookie B. on

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The clerk was quick efficient and friendly

Leslie W. on

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Allow customers to return to the closest to them

Tommy J. on

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The customer service rep was thorough, knowledgeable and very courteous...

Dorothea C. on

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Bulent S. on

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Ajirso M. on

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Charles R. on

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Daniel S. on

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No issues at all. Thank you

Joseph M. on

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Patrick D. on

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Michael S. on

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The manager was real nice and helpful thank you

Azarias C. on

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The front desk service was outstanding Well done Uhaul....

Tyler C. on

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Trucks transmission had a real sloppy shift, the truck was rented out with 1 flat ( inner rear ) tire and a screw in the outer rear. Rear end leaked oil over my driveways .

Pete W. on

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Site Mgr was helpful in revising return date.

Amber G. on

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Make it clear when the place will be closed for lunch, and do not allow any reservations for a time that you'll be closed for lunch. I arrived and had to wait 30 minutes for the place to reopen.

Michael C. on

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Josh P. on

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Jose H. on

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Easy, the was a little problem but the manager took care of it. Best experience I have ever had. God bless.

Terry H. on

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The car hauler was in good condition , trailer brakes worked good and all the lights worked

Michael L. on

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Sparkle C. on

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Online process was great but Staff is very rude and location needs a better sign indicating where to return the keys after hours. I spent 30 minutes looking for the drop box.

Katrina W. on

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Michael L. on

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Keep my info on file so I don't have to show you the same stuff over and over again every time I rent a truck

Gerald S. on

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They made this very very easy for us. The only thing I'd do is label the drop box slot, but maybe I missed it.

Hasitha R. on

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John B. on

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Lainie P. on

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Took way to long to get approval online. Cut into my moving time and I had to extend my return time.

Patricia S. on

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The woman I talked to the counter was very unfriendly. I tried to have a conversation with her and be nice and she completely ignored me. I told her I was dropping it off in McKinney, got a call confirming my drop off location in Plano. Called back the Plano store to get it switched and she text me the number for the traffic people who I could call to have it changed and it was an invalid number) tried to call the store back but it was already closed.

Katelyn G. on

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There was a leak in the Uhaul truck and when a storm came through it soaked a good bit of 2 of our mattresses. In the process of filing a claim so we'll see what happenes, but of all the imperfections a truck could have, that one is definitely one of the worst.

Jerry E. on

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Scott P. on

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I needed a big moving truck do to the location i had called sping cypress and 2920 location they had transferred me to I- 45 and richey location duw to them telling me they didn't noe one , but there was two big truck in the lot and would not rent one to so they were very unprofessional about and it piss me off!!! We found Istorgage they she was very very patient very willing to rent hers. Very good location with and well train people now I will very highly recommend anyone there and very pleased with her patience THANK YOU VERY MUCH

Rene R. on

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Customer did not leave a comment.