Dominique was very helpful.
GREGORY K.
Trailer Rental & Towing in Spring, TX at IStorage
(U-Haul Neighborhood Dealer)
5000 FM 2920 Rd
Spring,
TX
77388
Contact Us
5000 FM 2920 RdSpring, TX 77388
Services at this Location:
Hours
- Mon-Fri: 10 am - 6 pm
- Sat: 10 am - 5 pm
- Sun: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Spring, TX 77388
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Moving Supplies
We sell hundreds of products to make moving easier!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
The staff was very helpful and very professional. Would recommend that location and I would use it again.
DONNA P.- Rating:
- 5.0
Best customer service
PERVAIZ A.- Rating:
- 5.0
Good customer service overall
ROBERT R.- Rating:
- 3.0
The box to get the key did not open with the combination. I had to get a lady from the office to help me. The lady was able to open the box with her key. I couldn't process the rental through the app. I guess that because I had to close my phone to get the lady to help me with the key, I couldn't get back to where I left and the only option left was to "return my truck". So, I could not specify the fuel level, odometer reading, and whether the truck was clean or not. When I left the parking lot and started driving on the road, I noticed a whole bunch of ants coming from everywhere. It was super distracting while I was driving with all the traffic. I noticed that there was what looked like either bread crumbs or sugar and that appeared to be the source of all these ants. I tried wiping it with my hand so that at least it was less distracting. When I tried to return the truck, I was trying to report this so that the truck would be clean for the next renter; however, the system/app was charging me a cleaning fee. I had to go inside the office to get assistance with this. Once I received my receipt, I noticed that I was being charged for two dollies when I only used one (the truck didn't even have two dollies) and I was being charged for allegedly not returning the truck at the fuel level that I received it, which was not the case. I stopped and pumped fuel and brought the fuel level to a bit higher than what I had it when I rented the truck. Too many inconveniences for something so simple.
MARIO JOSE G.- Rating:
- 5.0
Polite staff
ODELMAN B.- Rating:
- 5.0
Bad wheel alignment makes it hard to drive the truck
Vijaya B.- Rating:
- 4.0
Truck was good, cold air conditioning appreciated in 100 degree weather. Perfect for college move.
Bridgett L.- Rating:
- 5.0
Great service and quick in and out.
Gary W.- Rating:
- 5.0
My UHaul location representative was the best! She went out into the rain with me to help hook me up with no fear! She was very sweet and I appreciate her doing her job 100%.
Leslie Darren S.- Rating:
- 5.0
Kelly was a great help
GARNETTE M.- Rating:
- 5.0
I appreciated the online checkin and after hours return process- all from the convenience of my phone!
JACQUELINE M.- Rating:
- 5.0
The staff was friendly and helpful thanks again
Chad E.- Rating:
- 3.0
Why is the fee due to individual interpretation, once price is agreed upon what is the reason for the change
brian H.- Rating:
- 3.0
Didn't like doing business through a mail slot, I understand all the Covid 19 precautions but this is not a good setup.
Wayne M.- Rating:
- 2.0
I know my reservation was for 8hrs however I was moving my items completely by myself. I realized I would need more time than originally planned and attempted to go to the location tjey were closed. I called later in the day and they were very inflexible stating the truck was already rented out for 10:30 am the following morning. I was forced to not only wake up extra early to unload quickly but had to do so haphazardly because of the time constraints and I was still late in returning it. Again I understand that some of this is my own problem with scheduling but I have rented vehicles many times in my life and I have never had an issue getting accommodated for reservation changes.
Valerie C.- Rating:
- 1.0
The truck died on me twice, the mirror kept tilting down towards the road, so I couldn't see... the manager was extremely rude, I will never use your service again.
Ryan C.- Rating:
- 5.0
recommend you download the app
Paul W.- Rating:
- 5.0
Pickup in Marshall Tx went ok. Didn't realize that right taillight not working until later in day. Drop off went extremely well at Spring Tx location. . Pleasant lady assisted In Unhitching trailer and made note of taillight issue.
Jeanette R.- Rating:
- 5.0
Dominick was very helpful and professional.
James K.- Rating:
- 4.0
Double check the connection when installed. Got down the road and hit a bump trailer came up went back on ball (there was a bur on the thread did not screw all the way down cleaned it worked fine after)The ratchets were hard to use (not been cleaned or oiled)
gerald H.- Rating:
- 3.0
Rude staff member slammed keys on desk (Located outside) because of issue with reservation.
Timothy B.- Rating:
- 5.0
Great service
Jesus M.- Rating:
- 3.0
My online quote was one amount I went over mileage and they added insurance making what I paid double what I expected
Amie N.- Rating:
- 4.0
Make sure the pictures of the rental are updated frequently to ensure the condition of it matches when it is picked up.
Stephanie W.