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JACQUELYN P
Customer Reviews for ITL Freight Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Give us (that have never driven one of your trucks) a list of what all the buttons and switches do. I didn't know how to bring of the mileage until I was ready to check out. So I didn't not have the beginning mileage picture. Someone (perhaps previous renter) has spilled some kind of drink on the floor of the cab and it ran from one side to the other. There was a tire light on suggesting it needed air, and I didn't know where to go to handle that.
Jordan RMade an appointment to get the truck at 8 and waited half an hour for someone to show up for work. We didn’t leave with the truck until nearly 9 and we still payed full price. This was absolutely not how we wanted to start our moving day
Brandon H