I said the personnel was helpful but this was an after-hours return so I didn't actually encounter their staff.
Timothy B
ITL Freight Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Indianapolis, IN 46237
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The system you guys use to rent the vehicle is faulty. Definitely needs improvement. I couldn’t take pictures of the truck in advance onto the next task because I was stuck on just the picture part prove that and everything else will be smooth
TaMorris SExcellent staff! Very kind
WILLIAM RPick up was at 8:00. People were over 30 min late getting there! The truck was not ready. Fumes in it for gas. It was freezing out, they didn't warm vehicle. It wasn't ready to be rented. Someone had checked it in incorrectly. By the time we got out of there we were 45 min late for the movers. Lucky I was able to contract them to let them know we were running late. It was a very bad experience!!! I'm very dissatisfied with the location.
LAURA WThe truck was almost new - 750 miles. The cabin/front was clean and comfortable, but the bed was a mess of dirt and mud. The location was primarily some other business with u-Haul secondary. The attendant was fine and helpful, but the truck I rented was the only one there. Kind of a sad place.
MICHAEL G