Customer Reviews for Ives Dairy Self Storage
(U-Haul Neighborhood Dealer)

673 reviews

20340 NE 15th Ct   Miami, FL 33179
(Ives Dairy Rd & Ne 15th Ave)

(305) 654-5317

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 9 am - 4:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(305) 654-5317

20340 NE 15th Ct
Miami, FL 33179
(Ives Dairy Rd & Ne 15th Ave)

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 9 am - 4:30 pm
  • Sun: Closed
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Patricia J. 
Rating:
5.0

Very exelent no problem very profecional

Flavia L. 
Rating:
5.0

Staff is friendly and professional.

Jennifer H. 
Rating:
5.0

Office personnel were great. Very friendly and efficient.

Jennifer H. 
Rating:
5.0

Customer did not leave a comment.

LUIS P. 
Rating:
5.0

The rental what is very quick and on time and the people that works there are very nice I've been renting from you for many years good job

SONNY M. 
Rating:
5.0

When I did my reservation, I included dollies and pads, nothing was available so it caused an inconvenience for me.

Manuel S. 
Rating:
2.0

The self pick up didn't work I had to get in a line and lost 40 precious minutes to me.

JAQUES C. 
Rating:
2.0

Representative had difficulty using computer. Printer didn't work. Rented dolly and pads not available.

John S. 
Rating:
4.0

Customer did not leave a comment.

LATONYA G. 
Rating:
4.0

Check on wipers and signal lights

Lannie S. 
Rating:
5.0

Customer did not leave a comment.

SORAYA F. 
Rating:
5.0

N/A

PAUL I. 
Rating:
5.0

Reciejved Excellent service . No lines no waiting I was in and out . The rep was very friendly . Lived my experience . This is my favorite location thus far

KIMBERLY W. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN N. 
Rating:
5.0

Customer did not leave a comment.

neoma L. 
Rating:
5.0

No complaints..👍👍

HENRY S. 
Rating:
5.0

Customer did not leave a comment.

LUIS M. 
Rating:
5.0

Service personnel were excellent!

Edward L. 
Rating:
5.0

Customer did not leave a comment.

ANDRES R. 
Rating:
3.0

Received a smaller truck than I requested and was charged for the rate for the larger truck

MARVIN J. 
Rating:
5.0

I have no complaints The office manager is always helpful to me and also Tamara their very professional and their customer service is awesome that's why I keep coming back here and refer people here its very convenience for me I live right around the corner thank you ladies!!!

JACQUELINE M. 
Rating:
1.0

Take more interest in trucks and vans

Shawn G. 
Rating:
5.0

Great customer service always

TWILLA J. 
Rating:
5.0

nice people at front desk

gonzalo M. 
Rating:
5.0

Customer did not leave a comment.

Cory L. 
Rating:
5.0

Customer did not leave a comment.

GYORGY K. 
Rating:
5.0

Customer did not leave a comment.

SILVIA G. 
Rating:
3.0

Customer did not leave a comment.

Juan G. 
Rating:
5.0

Customer did not leave a comment.

PAUL I. 
Rating:
5.0

Customer did not leave a comment.

PAUL I. 
Rating:
5.0

Customer did not leave a comment.

RICARDO H. 
Rating:
3.0

Customer did not leave a comment.

Shedley J. 
Rating:
5.0

Customer did not leave a comment.

ALEXEY K. 
Rating:
5.0

Customer did not leave a comment.

Ernessa V. 
Rating:
5.0

Always went great. Awesome service!

Leslie R. 
Rating:
1.0

Truck had lots of roaches upon entering and during use. Also, was overcharged for gas after replacing it back to what I got with the van. ,it was not $20.00 as advertised . From $20.00 to $63.

MAULETTE J. 
Rating:
1.0

I went to this location because it was the closest to my apartment in Aventura and I needed a truck to move to Brickell. The truck was very old and was difficult to drive in a straight line without struggling with the steering wheel. I loaded and unloaded everything using the truck within a 6 hour timeframe. After everything was moved in, I almost immediately noticed cockroaches living in my personal items. My old and new apartments never had roach problems, so the truck was clearly infested with roaches. Two days later, I'm still finding roaches in my new apartment. The truck should be taken out of service immediately.

CHRISTIAN T. 
Rating:
5.0

The manager was extremely polite and helpful, I very like it

OLEG S. 
Rating:
5.0

The two ladies up front when I checked in was the best. I would recommend this location because of the two of them sitting their.

HOWARD B. 
Rating:
3.0

Car needs to be cleaned after each use. Cargo space was clean but driver and passenger compartment was not.

MARJORIE J. 
Rating:
5.0

Customer did not leave a comment.

HEBERT M. 
Rating:
5.0

Customer did not leave a comment.

Yoseph H. 
Rating:
4.0

Customer did not leave a comment.

DARLENE C. 
Rating:
3.0

Customer did not leave a comment.

JASMINE E. 
Rating:
5.0

Customer did not leave a comment.

HUMBERTO S. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW C. 
Rating:
5.0

Customer did not leave a comment.

Leonard F. 
Rating:
3.0

dreary looking customer service space.

GUILLERMO C. 
Rating:
5.0

Customer did not leave a comment.

ANDREA C. 
Rating:
4.0

Customer did not leave a comment.

PAIGE W. 
Rating:
3.0

Customer did not leave a comment.

Jose N. 
Rating:
5.0

The truck and everything's about it was amazing but the only issue i had is the amount of cockroaches in it crawling around inside the cabin and in the back of it and running through the insides of the truck. It really affected my move because i have a fear of cockroaches.

oleg Y. 
Rating:
5.0

The vehicle was clean and well maintained however the windows were not functioning as well as they should. They were difficult to open especially the passenger side window

LAWRENCE S. 
Rating:
5.0

Customer did not leave a comment.

CARLOS F. 
Rating:
5.0

Customer did not leave a comment.

ELEXIS D. 
Rating:
5.0

Excellent service

GARY P. 
Rating:
5.0

Back up cameras on trucks would help

SUSANNAH B. 
Rating:
5.0

Customer did not leave a comment.

EXAVIER F. 
Rating:
5.0

Customer did not leave a comment.

GARY P. 
Rating:
5.0

Customer did not leave a comment.

JULISSA B. 
Rating:
5.0

I drove from Miami FL to New Orleans LA. it would have been wonderful to have Sirius radio so I wouldnt have to change the stations every 5 minutes. Other than that it was as good as could be.

DANIEL D. 
Rating:
4.0

Customer did not leave a comment.

JOHANNE F. 
Rating:
5.0

Great!!

DANIEL R. 
Rating:
4.0

Customer did not leave a comment.

Paige S. 
Rating:
3.0

Customer did not leave a comment.

JOHN T. 
Rating:
5.0

Customer did not leave a comment.

Wilfredo S. 
Rating:
5.0

Beyond excellent

JOHN S. 
Rating:
4.0

Customer did not leave a comment.

PETER B. 
Rating:
4.0

Customer did not leave a comment.

GREGORY H. 
Rating:
5.0

Customer did not leave a comment.

PAUL I. 
Rating:
5.0

Customer did not leave a comment.

PIEDAD L. 
Rating:
5.0

Customer did not leave a comment.

FELIX A. 
Rating:
5.0

This was fast and easy! This will be my go to location. Trust me, not all U-Haul locations are same. This office is definitely recommended.

Jermaine M. 
Rating:
5.0

Exelente service. Thank you.

Reinaldo F. 
Rating:
5.0

Customer did not leave a comment.

MICHELL D. 
Rating:
5.0

Happy to be a client here

DAVID B. 
Rating:
4.0

Customer did not leave a comment.

GERMAN S. 
Rating:
5.0

Customer did not leave a comment.

Raul M. 
Rating:
5.0

Rental cargo van was extremely dirty inside & outside. The van was infested with small small roaches. At times driving the vehicle, they were climbing up our legs and were also on seats. I did inform rental location and they were very apologetic. We have rented there before and this is an isolated situation.

William L. 
Rating:
5.0

Customer did not leave a comment.

Salomon L. 
Rating:
3.0

Customer did not leave a comment.

Renee P. 
Rating:
5.0

Customer did not leave a comment.

Genco C. 
Rating:
3.0

You charge me twice for the last day and I'm not talking about the milage fee which I thought was outrageous please take another look at the bill and notice you charged me an extra $34.05. Thank you

Nyrva C. 
Rating:
4.0

Customer did not leave a comment.

Manuel M. 
Rating:
1.0

I ordered a smaller truck and when I got to the location I received a text to go elsewhere as truck was not available. I took the bigger truck to avoid any issues and was charged for the bigger . then you have the nerve to charge me for 2 gallons of gas Worst ever

Anita D. 
Rating:
5.0

Parking spaces are limited when I returned,other than that let me emphasize the staff is excellent and welcoming,I will definitely return for my future rentals

John H. 
Rating:
4.0

Customer did not leave a comment.

ARON D. 
Rating:
5.0

Advise of the amount that will be charged to card prior. Overall nice located and great service.

RADHICA T. 
Rating:
5.0

Pickup was horrible experience the process for pickup is none sense

Ammar K. 
Rating:
4.0

Maintenance on the truck before renting out vehicles, check water level light stays on,

DEXTER H. 
Rating:
5.0

Customer did not leave a comment.

JEREMY N. 
Rating:
5.0

Customer did not leave a comment.

Tequita C. 
Rating:
5.0

To me Maria and her team are meeting the high standard of customer's service.

PAUL I. 
Rating:
5.0

Customer did not leave a comment.

TYIAWAN D. 
Rating:
5.0

Customer did not leave a comment.

Dovber W. 
Rating:
5.0

Customer did not leave a comment.

JORGE A. 
Rating:
5.0

Customer did not leave a comment.

James Z. 
Rating:
4.0

Customer did not leave a comment.

leah F. 
Rating:
5.0

Customer did not leave a comment.

Anna R. 
No reviews have been submitted for this location.

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