Customer Reviews for Jacks Butcher Shop & Deli
(U-Haul Neighborhood Dealer)

564 reviews

27812 Hwy 28 S   Bancroft, ON K0L1C0
(Located where Hwy 118 and 28 connect West of town)

(613) 339-3273

Location Hours

  • Mon-Tue: 8 am - 6 pm
  • Wed: Closed
  • Thur-Sun: 8 am - 6 pm

Services at this Location:

Contact Us

(613) 339-3273

27812 Hwy 28 S
Bancroft, ON K0L1C0
(Located where Hwy 118 and 28 connect West of town)

Services at this Location:

Location Hours

  • Mon-Tue: 8 am - 6 pm
  • Wed: Closed
  • Thur-Sun: 8 am - 6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

nothing to improve.it was great and store help was very friendly.

pierre H. 
Rating:
5.0

Very easy location to find, and park the truck in. The woman at the desk was very kind and helpful.

SCOTTA M. 
Rating:
5.0

Great service

MARK B. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA G. 
Rating:
5.0

Customer did not leave a comment.

DENISEM P. 
Rating:
5.0

Customer did not leave a comment.

BERNARD P. 
Rating:
5.0

Customer did not leave a comment.

DANIELR H. 
Rating:
5.0

Customer did not leave a comment.

TAMARA C. 
Rating:
5.0

Customer did not leave a comment.

WAYNEF G. 
Rating:
3.0

The website offers trailer hitches for rent but this location doesn't have any which I find crazy as they rent a bunch of trailers. If somebody is renting a trailer it's because they don't own a trailer and therefore they most likely do not own a trailer hitch.

ASHLEYLYNN B. 
Rating:
5.0

THE PERSON WHO SERVED ME WAS VERY POLITE SERVICE WAS GREAT

HOWARD B. 
Rating:
5.0

Good service

Grant V. 
Rating:
5.0

Cheaper rate on the mileage. It seemed a bit steep. Otherwise great overall experience.

MICHAELR G. 
Rating:
5.0

Customer did not leave a comment.

Tammy F. 
Rating:
3.0

Customer did not leave a comment.

RIANE M. 
Rating:
3.0

Customer did not leave a comment.

P-Jeffrey W. 
Rating:
5.0

Nothing we will be renting a truck in a couple of weeks..pricing is fair and the service is always friendly and professional..

ARTHURB B. 
Rating:
5.0

Customer did not leave a comment.

Deborah S. 
Rating:
5.0

The lady was super friendly and kind

Patrick D. 
Rating:
5.0

Customer did not leave a comment.

MICHAELJ M. 
Rating:
5.0

Customer did not leave a comment.

DONALD S. 
Rating:
1.0

Worst experience of our life not the location fault it is UHaul made us drive two hours to pickup truck when reservations had been made for over a month

THOMAS I. 
Rating:
5.0

UHaul did so many terrible mistakes in my order. One of them is the last one. They, knowingly, left me to last moment with no alternative other than to drive 3hrs forth and then 3.5hrs back just to collect a truck!!! then drive 500km from there to my destination. The lady at the pick up location was very gentle and super helpful but she can't repair a mistake that was done by UHaul itself.

Anas B. 
Rating:
5.0

ExcProfessional customer service Thankyou

DIANE H. 
Rating:
5.0

Customer did not leave a comment.

Tamara C. 
Rating:
5.0

Customer did not leave a comment.

DAVIDR G. 
Rating:
5.0

Friendly and helpful service from Penny. Accommodated my many change of plans with a smile. Van was in excellent shape and nice to drive.

Stewart C. 
Rating:
5.0

None at all exellent service

MICHAELM C. 
Rating:
4.0

Customer did not leave a comment.

WAYNEW B. 
Rating:
5.0

Customer did not leave a comment.

Robert T. 
Rating:
5.0

Customer did not leave a comment.

PERRY K. 
Rating:
5.0

Customer did not leave a comment.

Brian F. 
Rating:
2.0

There was zero communication - reps barely spoke to us. They ignored us, didnt say anything about the final charges, inspection, etc. We had to ask them if we could go, and they just replied "yep". The store was also gross inside.

Michael A. 
Rating:
5.0

Customer did not leave a comment.

Pamela Corinne W. 
Rating:
3.0

Customer did not leave a comment.

George M. 
Rating:
4.0

Customer did not leave a comment.

PHILIPE B. 
Rating:
4.0

Customer did not leave a comment.

Ed L. 
Rating:
5.0

Customer did not leave a comment.

KELDA H. 
Rating:
5.0

No fault of the location but when I dropped off the UHaul I needed to refuel it with 24 litres of fuel to get it back to the level I had picked it up at. Unfortunately the fuel gage did not indicate the level of new fuel I had put in so I had to pay charges on the reduced fuel amount and the fuel gage is to be checked and hopefully a refund come back to me.

Ross J. 
Rating:
5.0

Customer did not leave a comment.

Tom T. 
Rating:
4.0

It took five hours to get arrangements to get truck on the phone the people on the phone very disorganized they sent confirmation to pick up truck 2hrs on other side off where our furniture was it cost us an extra 130 $ in fuel costs not impressed with your company abilities to organize or get job done

PETERD B. 
Rating:
3.0

Customer did not leave a comment.

Ashley P. 
Rating:
4.0

Customer did not leave a comment.

NORMAN C. 
Rating:
1.0

Store employee and another person in the store were not wearing masks.

Mark H S. 
Rating:
5.0

Customer did not leave a comment.

GAYLE H. 
Rating:
5.0

Customer did not leave a comment.

Anita C. 
Rating:
4.0

Customer did not leave a comment.

JAMIE M. 
Rating:
3.0

There is a $25 charge if the trucks are not swept out when you bring them back but when I picked it up it was full of sand and I had to clean it before I used it also there was no packing blankets and I was not aware of how to rent them I was under the Impression they were in the truck the truck its self was terrible an gas I drove it 52km and it took $60 to bring it back to where it was on the gauge

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

Bernie R. 
Rating:
5.0

They were very fast and efficient and always polite.

JOHNV F. 
Rating:
4.0

The drop off was easy and uneventful.

Barbara H. 
Rating:
5.0

Customer did not leave a comment.

MICHAELD D. 
Rating:
5.0

Customer did not leave a comment.

derrick M. 
Rating:
5.0

Customer did not leave a comment.

VICTOR R. 
Rating:
5.0

Rented Trailers many times from here... always great service.

robert S. 
Rating:
5.0

Customer did not leave a comment.

Ralph B. 
Rating:
5.0

Making sure all equipment is cleaned after each rental

SANDRAMARIA E. 
Rating:
5.0

Really good service, very and well organized - Penny was professional and very friendly both on the phone and in person- would go back again thank you.

ron B. 
Rating:
5.0

Excellent customer service!

Jo-Ann H. 
Rating:
5.0

Easy to return very friendly and helpful

KENNETHE B. 
Rating:
5.0

Customer did not leave a comment.

Joe J. 
Rating:
5.0

Customer did not leave a comment.

glen F. 
Rating:
4.0

Very friendly, listened to my concerns.

Tyler P. 
Rating:
5.0

Customer did not leave a comment.

ANDRZEJ D. 
Rating:
5.0

Reverse lights on the trailers would be great especially when you operate the trailer at night. This location has ample room for manoeuvring. This was the first time during my move I rented a trailer with support rails on the inside where u could tie items down, an absolute must traveling long distances.

JOHNR M. 
Rating:
5.0

Great Service!!!

Gordon B. 
Rating:
5.0

Customer did not leave a comment.

Robert A. 
Rating:
4.0

Customer did not leave a comment.

Sterling R. 
Rating:
4.0

Have trailer clear of snow and ice for customer

Allen M. 
Rating:
4.0

Customer did not leave a comment.

Victor K. 
Rating:
5.0

Customer did not leave a comment.

HERB D. 
Rating:
5.0

There is a gap in transparency around the overall cost. This should have been explained better at the front end upon reservations being made.

D-Andrew F. 
Rating:
5.0

Customer did not leave a comment.

tracy B. 
Rating:
3.0

Customer did not leave a comment.

Stacey M. 
Rating:
5.0

Would have been helpful to have been told verbally that traction could be poor on gravel/dirt when truck was empty. We spent several minutes getting out of only slight dip in our gravel driveway turnaround in which 1 front wheel was "caught". (We never have problem w/ our car.) Back tires spun terribly. Had to dig out front wheel. Made for disturbing start to move. WARN people since this is a rural area.

Kitty A. 
Rating:
5.0

Customer did not leave a comment.

VIRALKUMARBHOGIL P. 
Rating:
4.0

Very helpful people. Excellent service

James H. 
Rating:
5.0

Customer did not leave a comment.

Gayle H. 
Rating:
4.0

Customer did not leave a comment.

DEBBIE G. 
Rating:
3.0

The trailer was dirty inside. We had to clean it before we could put anything in it. It also had a leaky tire that we had to refill several times.

Ian W. 
Rating:
5.0

Customer did not leave a comment.

JIMMYB L. 
Rating:
3.0

She was too busy to deal with me at the time and told me she would send me an email later where she had charged me an additional $39ish dollars that she went ahead and charged my credit card for. I assume it was for additional mileage. Other then that, it was alright.

Sharon C. 
Rating:
4.0

Customer did not leave a comment.

laurie B. 
Rating:
5.0

very friendly and courteous.

Jim P. 
Rating:
5.0

Customer did not leave a comment.

ROBERT J M. 
Rating:
4.0

Customer did not leave a comment.

ANDREWS F. 
Rating:
5.0

the whole plan, scheduling, p/u and drop off went fast and simple. THANK YOU UHAUL!!! and affordable! Peter Schwab

PETER S. 
Rating:
5.0

Very friendly and helpful staff

Jason H. 
Rating:
4.0

Customer did not leave a comment.

MARK G. 
Rating:
4.0

Customer did not leave a comment.

Victor K. 
Rating:
5.0

No need for improvement but uhaul should supply this location with more trailers she is busy busy

Samantha W. 
Rating:
5.0

great people to deal with, will recommend them 100%

Jeff K. 
Rating:
5.0

Customer did not leave a comment.

George MArk W. 
Rating:
5.0

Penny is a terrific representative of UHaul.

Kenneth B. 
Rating:
5.0

Customer did not leave a comment.

Sandor M. 
Rating:
5.0

Excellent service, friendly and attentive. Thank you!

Richard F. 
Rating:
4.0

Customer did not leave a comment.

Elizabeth F. 
Rating:
4.0

Customer did not leave a comment.

Chris H. 
Rating:
5.0

Customer did not leave a comment.

William Mark E. 
Rating:
4.0

Customer did not leave a comment.

Peter B. 
No reviews have been submitted for this location.

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