There was zero communication - reps barely spoke to us. They ignored us, didnt say anything about the final charges, inspection, etc. We had to ask them if we could go, and they just replied "yep". The store was also gross inside.Michael A.
Trailer Rental & Towing in Bancroft, ON at Jacks Butcher Shop & Deli
(U-Haul Neighborhood Dealer)
Bancroft, ON K0L1C0
(Located where Hwy 118 and 28 connect West of town)
Services at this Location:
- Mon-Tue: 8 am - 6 pm
- Wed: Closed
- Thur-Sun: 8 am - 6 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Bancroft, ON K0L1C0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
No fault of the location but when I dropped off the UHaul I needed to refuel it with 24 litres of fuel to get it back to the level I had picked it up at. Unfortunately the fuel gage did not indicate the level of new fuel I had put in so I had to pay charges on the reduced fuel amount and the fuel gage is to be checked and hopefully a refund come back to me.Ross J.
It took five hours to get arrangements to get truck on the phone the people on the phone very disorganized they sent confirmation to pick up truck 2hrs on other side off where our furniture was it cost us an extra 130 $ in fuel costs not impressed with your company abilities to organize or get job donePETERD B.
Store employee and another person in the store were not wearing masks.Mark H S.
There is a $25 charge if the trucks are not swept out when you bring them back but when I picked it up it was full of sand and I had to clean it before I used it also there was no packing blankets and I was not aware of how to rent them I was under the Impression they were in the truck the truck its self was terrible an gas I drove it 52km and it took $60 to bring it back to where it was on the gaugeMICHAEL B.
They were very fast and efficient and always polite.JOHNV F.
The drop off was easy and uneventful.Barbara H.
Rented Trailers many times from here... always great service.robert S.
Making sure all equipment is cleaned after each rentalSANDRAMARIA E.
Really good service, very and well organized - Penny was professional and very friendly both on the phone and in person- would go back again thank you.ron B.
Excellent customer service!Jo-Ann H.
Easy to return very friendly and helpfulKENNETHE B.
Very friendly, listened to my concerns.Tyler P.
Reverse lights on the trailers would be great especially when you operate the trailer at night. This location has ample room for manoeuvring. This was the first time during my move I rented a trailer with support rails on the inside where u could tie items down, an absolute must traveling long distances.JOHNR M.
Great Service!!!Gordon B.
Have trailer clear of snow and ice for customerAllen M.
There is a gap in transparency around the overall cost. This should have been explained better at the front end upon reservations being made.D-Andrew F.
Would have been helpful to have been told verbally that traction could be poor on gravel/dirt when truck was empty. We spent several minutes getting out of only slight dip in our gravel driveway turnaround in which 1 front wheel was "caught". (We never have problem w/ our car.) Back tires spun terribly. Had to dig out front wheel. Made for disturbing start to move. WARN people since this is a rural area.Kitty A.
Very helpful people. Excellent serviceJames H.
The trailer was dirty inside. We had to clean it before we could put anything in it. It also had a leaky tire that we had to refill several times.Ian W.
She was too busy to deal with me at the time and told me she would send me an email later where she had charged me an additional $39ish dollars that she went ahead and charged my credit card for. I assume it was for additional mileage. Other then that, it was alright.Sharon C.
very friendly and courteous.Jim P.
the whole plan, scheduling, p/u and drop off went fast and simple. THANK YOU UHAUL!!! and affordable! Peter SchwabPETER S.
Very friendly and helpful staffJason H.
No need for improvement but uhaul should supply this location with more trailers she is busy busySamantha W.