Customer Reviews for Jacks Butcher Shop & Deli
(U-Haul Neighborhood Dealer)

884 reviews

27812 Hwy 28 S   Bancroft, ON K0L1C0
(Located where Hwy 118 and 28 connect West of town, West of Bancroft, East of Paudash)

(613) 339-3273

Office Hours

  • Mon-Tue: 8 am - 6 pm
  • Wed: Closed
  • Thur-Sun: 8 am - 6 pm

Services at this Location:

Contact Us

(613) 339-3273

27812 Hwy 28 S
Bancroft, ON K0L1C0
(Located where Hwy 118 and 28 connect West of town, West of Bancroft, East of Paudash)

Services at this Location:

Office Hours

  • Mon-Tue: 8 am - 6 pm
  • Wed: Closed
  • Thur-Sun: 8 am - 6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

DAVID G 
Rating:
3.0

I have not received the final invoice for which I was charged $889.27 on my charge card. Please remit to my email address.

JOSEPH T 
Rating:
4.0

The lady was friendly and helpful. She made the return process easy.

Ruth G 
Rating:
5.0

Customer did not leave a comment.

BRYAN V 
Rating:
5.0

Very nice service and very efficient. Thanks again

CHRISTOPHER R 
Rating:
5.0

Good service, booked in quickly and got out right away

BRADLEY D 
Rating:
5.0

Thank you Penny for making the experience a pleasure. Great business that you run.

E S 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS M 
Rating:
5.0

Customer did not leave a comment.

STEVEN D 
Rating:
5.0

Very friendly service

MARI-ANNE A 
Rating:
4.0

Customer did not leave a comment.

JIMMY L 
Rating:
4.0

Customer did not leave a comment.

Dermot O 
Rating:
5.0

Very nice lady. Came out to greet me.

SHAUN P 
Rating:
5.0

Nothing. Great experience ! Efficient and friendly service.

DAVID H 
Rating:
3.0

I recommend this location because it is convenient. The person receiving the trailers is nice but can't help you park them.

Renee L 
Rating:
5.0

We feel we were drastically overcharged. On pickup, we paid $96.44. Upon return, we paid $287.15. For a 24 hour rental!!!!!!!? Looking into other companies offering better rates. This was far too much for one full day. Both charges indicate daily rate plus miles. Why were we charged twice. Please explain.

BARRY K 
Rating:
5.0

Customer did not leave a comment.

IAN B 
Rating:
5.0

Nothing

Philip S 
Rating:
5.0

Customer did not leave a comment.

SOFIA V 
Rating:
5.0

Pick up was very easy and effortless. Penny explained the whole procedure of the rental agreement and we were off . Trailer (6x12) towed excellent.

RONALD B 
Rating:
3.0

Customer did not leave a comment.

WENDY W 
Rating:
5.0

Not have an ice storm on that day like this was

LINDA E 
Rating:
5.0

Customer did not leave a comment.

Paul P 
Rating:
5.0

Nothing. Excellent service is always provided.

CLARK B 
Rating:
5.0

Customer did not leave a comment.

GLENN L 
Rating:
5.0

Nothing to improve!

DUSTIN W 
Rating:
4.0

The agent was friendly and helpful.

JOHN H 
Rating:
5.0

Customer service was great!

LEIGH-ANN M 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN D 
Rating:
5.0

Customer did not leave a comment.

GLENN L 
Rating:
5.0

Great service. All was good. Thank you

Chris B 
Rating:
4.0

Customer did not leave a comment.

Nicole r 
Rating:
4.0

Non skid mats on the wheel wheels of the car hauler

JAMES W 
Rating:
5.0

Customer did not leave a comment.

MARK M 
Rating:
5.0

Customer did not leave a comment.

SALVATORE C 
Rating:
1.0

put gas in truck and still charged for gas when returned

JAMIE L 
Rating:
5.0

Nice people there

GLENN L 
Rating:
5.0

Excellent Service and explained the process in detail so we could make the right choices.

wanda-tom d 
Rating:
4.0

Customer did not leave a comment.

Douglas Y 
Rating:
5.0

Customer did not leave a comment.

john m 
Rating:
5.0

Always great from jacks

PETER M 
Rating:
5.0

After many calls to locate a 20 ft truck for our moving day😵‍💫 the rest was a real breeze. 20 ft truck drives like a big SUV at HWY speeds. Loading and unloading the truck was very easy thanks to the low ramp. At the dropping location took only 5 minutes to return the vehicle. Very satisfied with the experience!!!

JOSE V 
Rating:
5.0

Customer did not leave a comment.

BRIAN N 
Rating:
4.0

Customer did not leave a comment.

RALPH O 
Rating:
5.0

Customer did not leave a comment.

JOHN K 
Rating:
5.0

Customer did not leave a comment.

Gregory M 
Rating:
3.0

The major issue and confusion we had was that Waze was taking us 40km past where the drop off location was. Not sure if that can be fixed.

JOHN V 
Rating:
5.0

Picking the truck up from Bancroft was the only good thing about U-Haul I can say. If it wasn’t for the lady there I would have known to ask for my deposit at the drop off location

KRISTOPHER G 
Rating:
4.0

Customer did not leave a comment.

ERIC E 
Rating:
3.0

The equipment was there and ready. The owner signed me up quickly and easily so I can't think of any improvements

ROBERT B 
Rating:
4.0

First question asked when droppiing trailer off: Who did this? Explained the situation and was advised of consequences if I had been pulled over for inspection Also explained how to deal with hookup using the longer chains. Very helpful and really appreciated the time to explain what to do if a similar situation happened again.

RICHARD L 
Rating:
5.0

Customer did not leave a comment.

Lori L 
Rating:
4.0

Customer did not leave a comment.

SONNY E 
Rating:
5.0

Customer did not leave a comment.

Cheryl S 
Rating:
5.0

Customer did not leave a comment.

Riley M 
Rating:
4.0

Customer did not leave a comment.

GLEN N 
Rating:
1.0

cont...failing to see why traffic control could not figure things out as we had booked 8 weeks ago - only to be left scrambling at the last minute. The Bancroft location still added an additional 2 hours of driving Was also told that the reservation is not really a reservation - but a request for consideration for a reservation so stongly encourage you to rename that tab of your website. I will be requesting the $50 guarantee and exlporing alternatives for rental in the future. UHaul used to be our go-to - but has sadly fallen into a very poor state without regard to customer impacts.

KAREN P 
Rating:
5.0

Rented equipment several times from this location, Penny is absolutely awesome to deal with every time!!

ROBERT M 
Rating:
3.0

Had to turn the truck around and back it in. Would have been nice if the person there could have done that.

Nicole M 
Rating:
5.0

Returned after hours, but the lot was large with lots of space for me to return the equipment.

Alexander P 
Rating:
3.0

We had to wait quite a while until we got our second van. The service itself was fine.

ALISON V 
Rating:
5.0

Customer did not leave a comment.

ANAMIKA N 
Rating:
5.0

Keep doing what you're doing!

Penny B 
Rating:
5.0

Perfect location for rentaing a trailer to relocate furnishings from Ontario Canada to Florida!

Stefan D 
Rating:
5.0

Customer did not leave a comment.

ROY B 
Rating:
5.0

Customer did not leave a comment.

ROBERT M 
Rating:
5.0

Penny was awesome.

STEPHEN S 
Rating:
2.0

I was able to park the trailer, but the person there was not able/willing to help disconnect the heavy trailer. I managed to unhook it myself (with effort) - but had it been my wife or someone smaller, it wouldn't have been possible.

Curt F 
Rating:
4.0

Customer did not leave a comment.

SAFONDA G 
Rating:
5.0

Customer did not leave a comment.

GLENN L 
Rating:
4.0

Customer did not leave a comment.

Ron C 
Rating:
5.0

The lady running things was fantastic. Knows her stuff, very helpful.

SCOTT A 
Rating:
5.0

Customer did not leave a comment.

OHN D 
Rating:
5.0

The lady that assisted me was very kind and knowledgeable. I wish that U-Haul supported contactless payment and Apple Pay it is way more convenient and I rarely carry my credit card anymore.

GREGORY M 
Rating:
5.0

see comments above. It has nothing to do with either the "pick up" or "drop off" sites; they wonderful.

STEPHEN J 
Rating:
5.0

Great service and very nice lady with good homemade pastry

ary H 
Rating:
5.0

Excellent job by the owner at this location.

PAUL K 
Rating:
3.0

Customer did not leave a comment.

Wayne E 
Rating:
5.0

Customer did not leave a comment.

Bryan V 
Rating:
3.0

Not sure you legally can take a picture of my driver's license. Far to much info on licensed to intrust to your staff. Have dealt with U-Haul for a lot of years. But I think you go to far.

REG B 
Rating:
4.0

Customer did not leave a comment.

Paul P 
Rating:
5.0

No comment

Barry K 
Rating:
5.0

Wiring was defective but was quickly replaced. Staff very helpful and friendly. High recommend!

KIMBERLY-ANN F 
Rating:
5.0

Customer did not leave a comment.

PETE M 
Rating:
5.0

Great experience and my mother absolutely loved the home baked butter tarts in fact she ate 5 out of 6 in one sitting!

JEFFREY B 
Rating:
5.0

Customer did not leave a comment.

WAYNE O 
Rating:
3.0

Customer did not leave a comment.

ANGELA T 
Rating:
5.0

Just a drop off place so no staff. But huge lot so easy to navigate.

Rebecca L 
Rating:
5.0

Very nice people you don't deserve them...lol...just kidding Very nice people friendly and kind quick in and out no problems at all. Thank you.

ROSS B 
Rating:
5.0

Customer did not leave a comment.

KAREN P 
Rating:
4.0

No issues

TERRY N 
Rating:
5.0

Customer did not leave a comment.

Paul B 
Rating:
5.0

Very convenient location, process was seamless. Penny was great to worth with.

Jennifer A 
Rating:
5.0

Great experience as always! Thank you

Mary B 
Rating:
5.0

The agent was personable and the return process seamless. I will definitely be back. I was treated with kindness and respect as a customer. Excellent customer relations.

carey M 
Rating:
5.0

Penny is excellent. Very efficient friendly and knowledgeable. I couldn’t ask for better service

TRENDA H 
Rating:
5.0

Excellent service, guided us with back-up to exact position for drop off! Best service, friendly, indicated the chain attached to secure the trailer to our car hitch was too long & we should never have had this dragging loosely as we travelled from one destination to another!!! We arrived safely with our load & had the best return station experience! Added note…the best butter tarts in North Kawartha… as they say worth the drive to Bancroft!

Catherine P 
Rating:
5.0

Customer did not leave a comment.

Brian C 
Rating:
5.0

Customer did not leave a comment.

Krzysztof R 
Rating:
5.0

Excellent

Richard B 
No reviews have been submitted for this location.
  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top