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Sandra O
Customer Reviews for Jacks Corner Convenience
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Jack and his wife were super accommodating! Jack guided me through all of the steps I needed, and was very helpful. Would defiantly rent from them again. Thank you!
Natalia PThe take a picture feature did not work on the app. Time consuming frustrating. People at store very kind and helpful but it seemed the system was very slow. I’ll give myself a lot more time in check in next time. Very convenient location. The next closest is very far away. Thanks.
Margaret LVery courteous couple. Great customer care. Ease of processing rental.
DENISE ASo convenient!
William FGreat customer service
HAMZA SI got the truck half an hour late and it took so long to get in touch with a customer service Terrible experience
Habiba SI couldn't pick up the truck initially, and spent 20 minutes on the phone until I could. The app indicated that there was no equipment associated with the order. I called in. The agent said the location opened at 10.30am (pickup was at 8am). The truck had a keyed lock at the back, so I knew I needed a code. I almost gave it up, when I retried the app, and it suddenly worked. Stood 20 minutes in snow/rain. Very frustrating
Soma E