Customer Reviews for Jackson Indoor Storage LLC
(U-Haul Neighborhood Dealer)

47 reviews

9353 Lee Rd   Jackson, MI 49201

(517) 764-0232

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(517) 764-0232

9353 Lee Rd
Jackson, MI 49201

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

KEVIN RICHARD T. 
Rating:
5.0

Customer did not leave a comment.

KEVIN RICHARD T. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey F. 
Rating:
5.0

They even came out to meet me as I drove in. Didn't even have to go inside.

Kevin T. 
Rating:
5.0

Customer did not leave a comment.

Adam A. 
Rating:
5.0

Friendly and family feeling. Check out went very quickly and professionally.

KEVIN RICHARD T. 
Rating:
5.0

In the middle of nowhere, but a great find for those on the East side of Jackson. Lots of room to park, clean store and friendly, knowledgeable staff.

Kevin T. 
Rating:
5.0

Customer did not leave a comment.

Peter S. 
Rating:
5.0

Easy in and out. No problems what so ever

PATRICIA M. 
Rating:
5.0

Very friendly. Went the extra mile to make sure I received the trailer when it was convenient for me..

GARY ALLEN B. 
Rating:
4.0

Requirement to complete condition of rental vehicle survey via mobile phone or else a $20.00 fee is assessed is not appreciated. Each time we have rented, the text comes just about the time we are taking off and it is difficult to complete accurately.

CHARLES WILLIAM S. 
Rating:
4.0

Customer did not leave a comment.

MITCHELL RAY T. 
Rating:
5.0

Customer did not leave a comment.

DEBORAH CARLENE C. 
Rating:
5.0

Customer did not leave a comment.

MELISSAMARIE G. 
Rating:
4.0

Super friendly and vary fast drop off.

Terrance W M. 
Rating:
5.0

Customer did not leave a comment.

RYAN ROBERT B. 
Rating:
5.0

Great customer service, very helpful

DARRELL EMERSON S. 
Rating:
5.0

Customer did not leave a comment.

TERESA DARLENE C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL KEVIN M. 
Rating:
5.0

Fast and Friendly Service...THANK YOU! HIGHLY RECOMMEND

SUSAN MARY S. 
Rating:
5.0

None that I can think of.

Christopher D. 
Rating:
5.0

Wonderful people

Ernest S. 
Rating:
5.0

Best U-Haul dealer in Jackson County ! ... Don't rent in the city - go to Jackson Indoor Storage on Lee Road near Grass Lake ... Here you will be treated like a valued customer, every time.

John W. 
Rating:
4.0

The people at both pickup and drop off were extremely helpful and nice.

Mary T. 
Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
5.0

Price / pick up and return excellent. Personnel very helpful and friendly

andrew K. 
Rating:
5.0

Customer did not leave a comment.

Jason M. 
Rating:
5.0

Customer did not leave a comment.

Don L. 
Rating:
4.0

Customer did not leave a comment.

Marilyn H. 
Rating:
5.0

Wow. Always soooo happy renting from and returning from this location! Very friendly and helpful staff!

Kelly B. 
Rating:
5.0

Customer did not leave a comment.

david G. 
Rating:
5.0

Customer did not leave a comment.

Cozetta M. 
Rating:
5.0

Customer did not leave a comment.

Janet F. 
Rating:
5.0

Friendly staff that made the entire process seamless. I would recommend them to everyone.

HARRY O. 
Rating:
5.0

We had a satisfactory experience.

Vijay B. 
Rating:
5.0

Customer did not leave a comment.

Cathy W. 
Rating:
4.0

No jack on the trailer, need a 2nd person to hold the trailer up when connecting it. Running lights did not work on the trailer, the signals and brake lights did work.

Brent C. 
Rating:
5.0

Customer did not leave a comment.

RON C. 
Rating:
5.0

The wires for the light hook up for towing were n out working. Had to drive our car all the way to Florida behind my husband who was driving the uhaul.

William F. 
Rating:
5.0

I have rented alot from Uhaul the last couple months. This is definitely my favorite location! Nice staff, smooth transactions and quick pickup and drop offs. Tyvm

Kelly B. 
Rating:
4.0

The location and the people were great. The truck was a pile of junk. It looked like it was used in a war in a third world country. But I don't hold that against the site operators.

steve P. 
Rating:
5.0

My experience was great. The 20 ft. truck we rented was easy to drive. I'm impressed with the large mirrors, which made backing up easy. Thanks!

GINA L. 
Rating:
5.0

I cannot begin to explain how awesome my experience was with this location. Customer service...like no other. Only complaint was vehicle windshield wipers need to be replaced...safer not to use them at all when it was raining.

joann Y. 
Rating:
4.0

Customer did not leave a comment.

JOSEPH M. 
Rating:
5.0

Great people to work with and perfect location for me to drop off.

clayton M. 
Rating:
5.0

Very nice location and simple!

KYLE M. 
Rating:
5.0

Excellent experience!

Kristin O. 
No reviews have been submitted for this location.

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