Customer Reviews for Jackson Services

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Jackson Services

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Susie C. on

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Dropped off key in key slot, there was no problem. Move was great.

david V. on

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Was not mentioned that 1 month free storage was available upon arrival to destination.

Marlene W. on

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Everything went well

THOMAS L. on

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The attendant was very helpful and cared about my needs.

PATRICIA E. on

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Tomas L. on

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The personnel was very friendly and did everything to accommodate my needs. Will definitely come back to this place.

Sumit M. on

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My truck lease was till 9am in the morning, and I work 7 am to 4pm. The the lady at Jackson Services was very nice and helpful and said that I could drop off the truck any time during the day before closing time. I am definitely pleased with the Uhaul’s customer centricity.

Doug M. on

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I was not able to drop off the truck at the location originally assigned because they were closed and your system would not acknowledge the drop off location through my phone. I had to call customer service to get re-routed to another location. It took over an hour to get the truck returned because of your system. There needs to be a better way!!!!!

Michelle G. on

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I was charged $23 and some change for fuel when it was brought back with the exact same amount of fuel as when I picked it up. We made sure we put fuel back in to match 3/4 of a tank. Very disappointed in this!!!!

Carl B. on

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Randel B. on

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Pamela H. on

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You guys are great!!

Pamela H. on

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This location didn’t carry packing paper. I’m not sure if it’s needed to because the town is small. I’m from a large city and I guess I’m use to u-haul dealers carrying packing paper. This was not a problem but I thought I needed it at the time.

Charles H. on

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Rick G. on

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Diann G. on

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Russell M. on

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Very friendly and there was a small balance even though we paid on line but Carolyn explained it to us and it was not an issue.

Gerald L. on

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Jeffrey L. on

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I have dealt with Jackson Services several times after moving to Bay City a couple of years ago and everyone that works there is very friendly and they are a pleasure to deal with!!!!

Charles H. on

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the only detriment thayvday was the weather.

Gibram J. on

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Esther G. on

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Bryan M. on

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James S. on

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Great people! Always do business with them if I can!

Mike H. on

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DAVID P. on

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William S. on

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John H. on

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Matthew O. on

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Two big dogs run the place. My wife had to stay in the truck. LOL!

CRAIG H. on

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