Customer Reviews for Jacobs Supply
(U-Haul Neighborhood Dealer)

98 reviews

7555 Lewis Ave   Temperance, MI 48182

(734) 234-0044

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 9 am - 5 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: 8:00 am - 6:00 pm

Services at this Location:

Contact Us

(734) 234-0044

7555 Lewis Ave
Temperance, MI 48182

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 9 am - 5 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: 8:00 am - 6:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

AnnMarie A. 
Rating:
5.0

Would like to have known about the weekly rates when I first rented the truck. needed it for 3 or more days but was u Shure, then had to extend the rental witch costed more. If I had know about weekly rates in the beginning it would have saved me a little money

Anthony K. 
Rating:
3.0

Make after hours pickup easier for seniors who don't do a lot of online stuff. We had a hard time picking up. A non uhaul employee on his way home helpped by calling and the person on the phone ended up doing a new order then when it was drop off time we had to drop off in a different location than originally agreed to causing us to be a few minutes late and 7 more miles. DON'T FORGET SENIOR CITIZENS MOVE TOO!!

Charles B. 
Rating:
1.0

I was never told that I was going to be charged more than double then the initial payment. That's messed up. I'm never renting uhaul ever again. And I'm going to tell that to everyone.

ZAKARIAMANSOUR A. 
Rating:
5.0

Customer did not leave a comment.

LISA M. 
Rating:
5.0

Customer did not leave a comment.

John F. 
Rating:
5.0

Customer did not leave a comment.

ARIC K L. 
Rating:
5.0

Customer did not leave a comment.

Toccara S. 
Rating:
3.0

I rented 3 times in the last month. My precious rental was from Alexis road and only paid $50 and paid more money at Jacob's. Won't be renting from them again,

MELINDA S. 
Rating:
4.0

Customer did not leave a comment.

GARRET VINCENT R. 
Rating:
5.0

Employees were very helpful

Edward D. 
Rating:
4.0

Customer did not leave a comment.

HEIDI R. 
Rating:
5.0

Customer did not leave a comment.

MELINDA S. 
Rating:
5.0

Customer did not leave a comment.

KEVIN THOMAS G. 
Rating:
5.0

n/a

JAY EDWARD B. 
Rating:
5.0

The staff was friendly and thorough.

DAMON H. 
Rating:
5.0

Customer did not leave a comment.

Heath C. 
Rating:
5.0

Customer did not leave a comment.

RAJSHEKHAR T. 
Rating:
5.0

I had spoken to other U-haul retailers and they were No help. When I called Jacobs Supplyand spoke to Tony he was very helpful and went above and beyond to make sure I had a U Haul the day I needed it.

MICHAEL JOHN R. 
Rating:
5.0

Great location!! I dropped off after hours using the online drop off. Easy to use done in few minutes.

CASEY G. 
Rating:
5.0

Customer did not leave a comment.

Nicholas A. 
Rating:
2.0

My issue is it took 30+ minutes to rent a vehicle I only needed for 45 min. Also the selection was very poor. I need a van but they only had the big truck so I way overpaid for what was needed. Uhaup needs to step up the game over there.

David B. 
Rating:
5.0

Great staff..

DARLENE M T. 
Rating:
4.0

Customer did not leave a comment.

Ashley S. 
Rating:
5.0

Everyone was friendly and helpful. One of the best customer friendly places

KEVIN JOHN J. 
Rating:
5.0

Fast check in process.

JEFFREY RYAN T. 
Rating:
4.0

Drop-off was easy and smooth, no complaints.

KENNETH RAYMOND- R. 
Rating:
5.0

Customer did not leave a comment.

Carol J. 
Rating:
3.0

I had a confirmed reservation for a 15' truck. When I got there, I was given a 10' truck.

Matthew P. 
Rating:
5.0

Customer did not leave a comment.

rebecca W. 
Rating:
5.0

Customer did not leave a comment.

Timothy H. 
Rating:
5.0

This last location was so friendly a really nice customer service thank you Jacobs supply's!!

Hector R. 
Rating:
5.0

Great service. Fast and friendly!

Mohamed A. 
Rating:
5.0

The box with the key was hard to find. But I have to give kudos to the customer service rep at the uhaul by interstate 75 her name started with a D . The uhaul store was located next to an abandoned gas station.. She gave us instructions on how to see if trucks were available for rent. She was so helpful. We called the customer service number and they located a truck for us! Thank you Uhaul for saving the day!

Patrick M. 
Rating:
5.0

The staff was so helpful. I had a problem with a fuse on my truck and they helped me fix it to get on my way.

JOSEPH C. 
Rating:
5.0

Install swing down trailer Jack on front of trailers for easier less labor intensive trailer attachment and unattachment.

BRANDON THOMAS C. 
Rating:
5.0

Customer did not leave a comment.

Lawrence S. 
Rating:
5.0

Customer did not leave a comment.

Daniel S. 
Rating:
5.0

Very helpfull and fast in and out service. I couldn't ask for anything more.

John D. 
Rating:
5.0

You guys are awsome!!!!

ROBERT DEAN L. 
Rating:
5.0

Customer did not leave a comment.

Stanley D. 
Rating:
5.0

Customer did not leave a comment.

SHANNEN DANEL M. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

jacob A. 
Rating:
5.0

Customer did not leave a comment.

Paul P. 
Rating:
4.0

Customer did not leave a comment.

Andrea S. 
Rating:
5.0

The trailer pulled well. It was handy to have at Jacob's Supply!

MICHAEL K. 
Rating:
5.0

Customer did not leave a comment.

Richard K. 
Rating:
5.0

Customer did not leave a comment.

Jameseverett A. 
Rating:
5.0

Staff was very helpful and worked quickly.

KENNETH EUGENE H. 
Rating:
5.0

Customer did not leave a comment.

Jameseverett A. 
Rating:
5.0

Great

sean W. 
Rating:
4.0

Customer did not leave a comment.

Mary A. 
Rating:
5.0

Be sure the Truck has been cleaned. The cab was dusty and dirty and the box of the truck had layerd dirt and other material in it. Looked like someone transported trash. Also the webb site was note working correctly and all the people we talked with agreed it was a problem. But all the people we had contact with were polite and helpful. The equipement itself was excellent.

Richardalan K. 
Rating:
5.0

Tony was extremely helpful.

Jim F. 
Rating:
5.0

Customer did not leave a comment.

Sean S. 
Rating:
5.0

Customer did not leave a comment.

William N. 
Rating:
2.0

Customer did not leave a comment.

mark K. 
Rating:
5.0

Customer did not leave a comment.

Deborah J. 
Rating:
5.0

Customer did not leave a comment.

Nicholas F. 
Rating:
5.0

Customer did not leave a comment.

Yvonne F. 
Rating:
5.0

Great group of people to work with

Joelsteven W. 
Rating:
3.0

They worked with me for picking up on a Sunday which was nice, but they did not supply both the dollies and the blankets I had paid for. I then needed to contact uhaul and arrange a pick up of the equipment. This caused my 9 am pick up to take me until 11 am to get started packing.

Kason C. 
Rating:
5.0

Excellent customer service.

Mark N. 
Rating:
5.0

Highly recommend

Thomas M. 
Rating:
3.0

Have the equipment needed available closer. We had to drive 30 minutes further north from another U-Haul Dealer to get a car dolly, and that dolly had one fender duct taped together. The duct tape ripped loose part way thru the trip and I had to buy a roll of tape to fix it.

Kevin O. 
Rating:
3.0

Have a truck at the location I selected and at the time I selected. Not the end of the world, but I was a bit confused as to why the website has me pick a location and a pickup time, when none of that mattered on the day of the pickup. I was offered a location 25 min away, an hour later than requested. This is not a site specific issue however. I had thought that by reserving a truck a week or more in advance, that UHaul would have coordinated a pickup at the location closest to me. Again, not the end of the world, and I would use UHaul again, just some feedback on something that was a bit disappointing.

BRANDON S. 
Rating:
5.0

Customer did not leave a comment.

CARELTON L. 
Rating:
5.0

Customer did not leave a comment.

Bill B. 
Rating:
3.0

way overpriced for long distance move . Went with pods way better deal no hassle

John J. 
Rating:
5.0

Customer did not leave a comment.

Patricia E. 
Rating:
5.0

Customer did not leave a comment.

Harold C. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

wopshall W. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

The trailer and dolly worked out perfectly for us to deliver our new refrigerator to our lake house and then bring back the old frig. The trailer was sturdy, in good condition and we loved the spring-loaded tailgate. It was easier on the back and muscles!

Tony H. 
Rating:
5.0

Customer did not leave a comment.

william D. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline W. 
Rating:
4.0

Customer did not leave a comment.

Dennis R. 
Rating:
5.0

Customer did not leave a comment.

LeeAnn H. 
Rating:
5.0

Customer did not leave a comment.

Allen M. 
Rating:
2.0

Poor internet service. Took to long to sign up. Cancelled service due to time on computer. Noted. Cancelled and you stiilsrnt me a bill

Tim T. 
Rating:
1.0

Customer did not leave a comment.

paige E. 
Rating:
5.0

Update the blanket order system. It say there is 12 to a package, but there are 6 to a package.

Kathleen K. 
Rating:
5.0

Customer did not leave a comment.

Jerry S. 
Rating:
3.0

I turned in the rental on Friday, they are charging me through Sunday. They gave me the wrong trailer, and I had to return it for a different trailer.

John P. 
Rating:
5.0

Nothing, Jacobs people are very friendly and helpful. Overall an excellent rental experience from U-haul. I would highly recommend to anyone.

thomas W. 
Rating:
4.0

Customer did not leave a comment.

Joe G. 
Rating:
5.0

Everything was spot on. I have rented here before and the equipment is always clean and available at time of pickup.

Mitchell M. 
Rating:
5.0

Customer did not leave a comment.

Gonzalo R. 
Rating:
4.0

The people were friendly, and the young man that helped hook up our trailer didn't mind the pouring rain Saturday, or at the least he never complained about it!

Jan G. 
Rating:
4.0

Customer did not leave a comment.

Jeff H. 
Rating:
5.0

Truck was waiting and ready to go - awesome people

Jainarine G. 
Rating:
4.0

Customer did not leave a comment.

Rick S. 
Rating:
3.0

Staff friendly and efficient.

Ruth S. 
Rating:
5.0

Customer did not leave a comment.

kimberly M. 
Rating:
4.0

Have better entey signs

Joann B. 
Rating:
4.0

Customer did not leave a comment.

Laura A. 
No reviews have been submitted for this location.

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