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RAY M
Customer Reviews for Jag Flooring & Construction
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Honestly, nothing needs to be improved. The experience was fantastic, from the initial appointment confirmation call through the actual truck pickup.
MICHAEL DPicked the wrong truck to move something. They helped me change into a truck and trailer to fit my needs. Thanks so much!
ELISA P5-STARS all the way!!!
JAMES EVery accommodating thanks
Stephen SThe heater in the truck did not work. The Tire Pressure Monitoring System was active (ON) for the duration of the rental. Unable to see the odometer.
Wally MNONE
EDWARD SNothing
REBECCA WJeff was very professional and easy to deal with answering my questions and getting me on my way with ease. I'll rent there again when . needed.
MARK BVery easy and quick.
JERRY LThe Uhaul app takes to long. It also may have populated someone else's detailed inform when I scanned the front of my drivers license.
Claudia PVery helpful as well and we had a good laugh because my fiance Regina had to back the trailer in because im no good at backing up(she drives horse trailers so she has mad experience)
JERIEL BCheck out was easy and fast!!! Clean truck and nice personnel
JAMES ENothing. The lady that rented me the trailer was wonderful and helped me with the hookup
DENNIS REverything was wonderful. Will definitely rent from here again.
Zachary BDropped off the trailer after hours. Really easy to find a spot.
Gary LYou are all awesome! I appreciate your help each time that I’ve United rented from you. Thank you!
KAREN ROwner was very friendly and quick to help us
DAVID SI dropped the truck off after hours so no personnel were used
CHRISTINA GThe entire process was seamless and uncomplicated. I was able to reserve the moving van online and conveniently pick up and drop off without any issues.
KELLY RVery easy drop off. Someone was out disconnecting it before I was out of my truck. It took maybe 5 minutes total.
DONALD REverything was great. Jag Flooring & Construction was friendly and helpful. This is my "go-to" for UHaul.
JEROME EI dropped off at 430 pm, site was closed and did an online drop-off which was pretty easy overall.
EDSON BThe people were nice and friendly and had our Truck and Transporter ready for us.
PAMELA JAlways a pleasure to deal with these folks.
STEPHEN PEverything was fine the day I was supposed to use it emergency come up the person who was helping me had to go to the hospital and I didn’t use the equipment nor would they let me have my deposit back I thought that was unperfitional
ADAM DService was excellent. Quick in and out service.
MEREDITH MI picked up via the app. The app needs work, but the service rep on the phone was GREEAT. The guy at Jag took care of everything when I returned it, I highly recommend this location!
Mark STrying to use the app to do self service is completely useless not having staff available made it extremely difficult during this whole process. The customer service department were not helpful at all as the app kept crashing. PODS we're much easier to deal with.
ROBERT DThis place gave wonderful customer service with a smile! Go here!
Maria MEasy peasy and friendly
CAROLYN DGuy is great
JEANNIE BOverall great experience. I did end up driving through some heavy rain, and the driver side windshield wiper blade was flopping off of the metal frame, which made it difficult to see. Recommend replacing that one blade asap.
JESSECHARLES MY'all rob me cost over 300 dollars for a one way trip of 61 miles for that little truck. I wouldn't recommend you to anyone and I'm going to blast Y'all all over social media how big of a crooks Y'all are.
Larry DGreat customer service
DENIS Areturned truck after closing. attempted to check in with app, but even logging in with password it would not pass the page with the verification code. after the third attempt on this page I gave up and left the key in the drop box.
John BStaff was extremely helpful!
MARLA LKathy was very kind and friendly. A couple of miss steps did occur. I ordered furniture pads that she didn’t give me. She said the Microsoft crash wouldn’t allow her to change the order, nor would it allow her to add extra miles. I suggest a check off sheet of some sort that helps the customer know they have everything they need, in addition to asking for extra miles. With the age of technology, some things still need to be in hand.
Jane SGREAT SERVICE, great location…
Chuck RThe gentleman helping was amazing. Very nice guy and helped what could’ve been a bad experience an amazing one. Thank you!
Jennifer IGreat service. Nothing to improve !!
Valeri GJeff makes it super simple and super easy to get on the road with just the right equipment. Highly recommended!
MARVINMICHEL BYou guys were just wonderful! You way above and accommodated me in every way!! Thank you so much!
Karen WI have rented from Jag Flooring and Construction twice and had an excellent experience both times. Checking out equipment was fast and easy. I will definitely rent from Jag again.
Jeffrey MThe location and experience was overall great just need to make sure the U-Haul doesn’t have any leaks. Our bed mattress got all wet inside
Marissa WMy day was not going so well. But working with Jeff was great, Everything went smooth an easy. Thanks Jeff. I would recommend you guys for sure.
Kevin BNothing. Everything was great
Lovell BIt’s was good and the person waiting on me was awesome.
Gary WFriendly, courteous service. Easy check in/out and overall a really great experience. Would highly recommend to others.
Pamela Tthe U-Haul App didn't work right for pick up or drop off
David SGreat customer service. Truck was very clean and great shape. I will definitely refer them to anyone I know looking to rent a uhaul.
Tracie TEverything went smooth.
EDWARD H