Customer Reviews for Jam Hut RV Park
(U-Haul Neighborhood Dealer)

27 reviews

12321 Hwy 100   Berger, MO 63014

(573) 834-2032

Location Hours

  • Mon-Thur: 10 am - 9 pm
  • Fri-Sat: 10 am - 10 pm
  • Sun: 10 am - 1 pm

Services at this Location:

Contact Us

(573) 834-2032

12321 Hwy 100
Berger, MO 63014

Services at this Location:

Location Hours

  • Mon-Thur: 10 am - 9 pm
  • Fri-Sat: 10 am - 10 pm
  • Sun: 10 am - 1 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Convenient location near Hermann MO

Gregory B. 
Rating:
3.0

Rep called later but no one was present when I was scheduled to arrive. Client service had a 45 min wait

Thomas S. 
Rating:
3.0

Customer did not leave a comment.

Terrill D. 
Rating:
3.0

We assumed the trailer would have been ready to go at our scheduled pickup time. The floor was dirty and a tire was low. We just think that stuff should have been taken care of prior to our arrival. That was our expectation when we filled out all of the paperwork online in advance. With the rental fee charged, that should not have been an unreasonable expectation.

Daniel P. 
Rating:
5.0

Customer did not leave a comment.

Lynn G. 
Rating:
3.0

Customer did not leave a comment.

Trisha K. 
Rating:
5.0

Customer did not leave a comment.

Jeff G. 
Rating:
5.0

Can't expect any better.

Ruth M. 
Rating:
5.0

Customer did not leave a comment.

Adam G. 
Rating:
5.0

Everything was great

RODNEY E. 
Rating:
5.0

I like the fact I could simply drop the trailer off after hours and not be on a schedule.

Mark H. 
Rating:
5.0

very cool place!

David L. 
Rating:
5.0

Customer did not leave a comment.

Robin H. 
Rating:
5.0

Customer did not leave a comment.

Robin H. 
Rating:
4.0

Customer did not leave a comment.

Susan B. 
Rating:
1.0

Could not check in using online check in via Uhaul app, despite 4 different Uhaul employees assisting. So could not get truck early until Jam Hut opened. Jam Hut opens at 10 AM. And employee “Louis” told us he did not open until 10 that morning. However he did not arrive until 1047.

Stephanie H. 
Rating:
4.0

Customer did not leave a comment.

Caleb B. 
Rating:
5.0

Can't answer the above questions regarding drop off as they Weren't open according to UHaul. We called UHaul number to let them know and the kind lady from UHaul assisted us. However, We were supposed to be called with amount of extra $$$ as we had a xtra miles before it was charged but still have not received that phone call. Very disappointed in that! Can NOT PROPERLY answer the questions on Rental Drop Off as they weren't open and we were EARLY. It did look like all was clean from the outside. And, Convenient location.

Ruth M. 
Rating:
5.0

Customer did not leave a comment.

Chris M. 
Rating:
2.0

Customer did not leave a comment.

Beth M. 
Rating:
4.0

Customer did not leave a comment.

Terry E. 
Rating:
5.0

Key drop instructions were not clear.

John O. 
Rating:
5.0

Customer did not leave a comment.

Patty E. 
Rating:
5.0

After dealing with the proprietor of this particular uhaul, I have to say that Uhaul corporate needs to get their act together and help their franchisees. The poor guy tried to do the paperwork on his laptop and it put out a number that was 2&1/2 times the amount I was quoted on my phone. He told me that he had lost several customers in the short time he had been a dealer because of that, and the customer service line wouldn't do anything to help him with it. Poorly played Uhaul, poorly played.

Frank P. 
Rating:
4.0

Still won't recommend uhaul nor use service again. Overcharging me by $20.00 and then back had a leak and all my things got drenched due to rain. Truck had issues changing gears. Not satisfied at all.

Kyla T. 
Rating:
4.0

All was great, except the AC in the truck was not operating correctly. It was blowing thru the defroster more then the dash vents. All settings was correct for the dash vents to be working, it would switch to defroster on it's own

Jeff C. 
Rating:
5.0

Customer did not leave a comment.

Barbara B. 
No reviews have been submitted for this location.

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