When I went to pick up the unit after 5 pm like the instructions, no one was at the rental location and took over an hour for someone to show up after making multiple calls. The unit need a car wash as bugs and dirt covered the front. There was a tail light out. When I returned the unit on Sunday, no one was there again. I dropped the keys in the drop box and called and left a message about the unit being back and the tail light out. Uhaul corp called me on monday wanting to know where the unit was because the rental locatoin did not check it back in.
Jeff B
Jam Hut RV Park
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Berger, MO 63014
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Customer Reviews
- 3.0 Average Customer Rating
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Nobody there during regular business hours
DAVID MNobody here during regular business hours.
DAVID MIn Berger ( drop off ) they charged me a cleaning fee even though the truck was exactly as I received it. Hillbilly’s trying to get money. Do my best not to use again. You should check out this location, can you say inbread meth cooks? Not a good look for your company.
zeke kNot pick up a UHaul from this location. The "manager" was not on site, so we had to call him and then wait. It's a "bar, RV park, UHaul rental," and who knows what else; it was not clean, and I just got a weird vibe from the place and the "manager."
Dawn G