The team over at James Snow on Newkirk is amazing. A great experience every time so far, will definitely be using them again!
OLIVIA N
Customer Reviews for James Snow Storage East
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The workers are very friendly and helpful.... I always use this location.
MOHAMMAD SExtent hours to 6PM.
Harinder SThanks U haul all my things went smoothly as I checked in through my smartphone and also checked out and delivered my keys through the drop box and smartphone it was very easy and nice
Hany TFast clean services you guys beat tge competition 100%
CARL SGood 🙏
Seyed MIt's a great place to rent a truck. They are very friendly.
Zena KI couldn’t find Dollies & Pads I reserved. I didn’t have enough time to look for them. I just wonder where I should have found them.
Kenshi SGood
Seyed MEverything was good
Ramin ZThis location made magic for me to have the truck ready. while U-haul called me and said that there is no trucks available. these guys made it happen which saved our day. I really appreciated their help.
Nazanin ZI ordered Dolly as moving furniture and was told no dolly at the location they sent me too day before pickup.
Charlene DGas tank was not full.
Jimmy LVery good
Seyed MTruck was clean. Truck was easy to drive. No issues.
NEIL MNo comments
ABDUL HVery good
Seyed MSuper to deal with. Thanks
ALAN SGreat location and great staff ... very helpful. Been to other locations - this is by far my first choice ... thank you
Spyridon CI have rented many U-Haul trucks from different locations over the years. This particular location provided me with the cleanest and most mechanically fit vehicle. I will return. keep up the great work.
northhill pCharge unreasonable amounts of gas
Bob LI had requested for a trolley which I did not receive. When I got back home and opened the truck, I found out it was missing. When I called back to enquire about it, they stated that additional equipment are subjected to availability. This is unacceptable, for 2 reasons: 1. I should have been informed about this change at the location. 2. How do U Haul expect us to move heavy stuffs without a trolley and where do you expect us to find a trolley at the last minute on a weekend. This was quite disappointing.
Frebin Pthe truck was very dirty.
Kathy KThe person who I rented the pick up truck from was a gentleman and behaved very nice and I appreciate it very much 🫡🫡🫡
ZIA MInitially I have reserved 15’ truck for 2 times and both of them canceled and I was forced to get a 10’ feet truck which made my experience worse
Eslem TVery good
SEYED MVery good
KHALED HRamesh is extremely rude and confrontational with customers
HOOMAN AThe best Uhaul location - staff efficient and friendly, ,, the one i always want to use - have used a few other locations - this is the best one for sure.
Spyridon CGood
Seyed MFucking check the trailer with your hands not your eyes. My trailer disconnected because of employee negligence. Told me it was good to go when it wasn’t even locked in properly.
Bosco COpen earlier, make sure the equipment is clean
Luciano PWhat a lovely and helpful people, renting a vehicle at this location is as easy as drinking a cup of water, they always have availability ,in and out maximum 5 minutes to get your vehicle I can't thank you enough ❤🙏
Moe CThe vehicle felt at times like it was struggling (acceleration, steering) and didn't seem to be very well maintained at all. Other than that, everything was good, thank you!
jason pVery good
Seyed MDrive window had been left open and there was water in the hand hold. No driver seat dimensions were available and therefore I couldn't determine whether the 10 foot truck would fit me. I didn't have enough leg room to drive it so I had to get a larger truck. Would be nice to have this info online.
Callum LPick amazing Drop off amazing 5 stars ⭐️
Mehmet DRamesh is the best
maryam sCommunicate parts that won't be available, eg only 6 pads and no furniture dolly provided which severely impacted the rental. Fix app timeouts and login session, couldn't finish the pickup images.
Seth BGreat job
Zigmund VFast easy rental. Well maintained trailers. Friendly staff.
MICHAEL F