we was very happy with the service tis guys was excellent and very friendly thank you again keep up that smileEszter K.
Moving Truck Rental in Richmond Hill, ON at James Snow Storage East
(U-Haul Neighborhood Dealer)
Richmond Hill, ON L4C3A2
(Elgin Mills Rd E and Newkirk Rd Bingo World)
Services at this Location:
- Mon-Sat: 9 am - 3 pm
- Sun: 9 am - 1 pm
Special Operating Hours
- 6/21/2021 - 6/26/2021: 9:00 am - 3:00 pm
- 7/1/2021: Closed
- 9/6/2021: Closed
- 10/11/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Richmond Hill, ON L4C3A2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Had to get truck from a location other than where booked even though I booked well in advance. Priority should be given to those who book earliest.Todd W.
Online agent is very helpful. But customer service in location office is not good.Zhiqing X.
I need a manager to call me back ASAP. The truck was filthy, the gas was half not 3/4 and they forgot to give me the hitch that I asked for upon arrival. They also didn't have a truck available for me even though I reserved in advance and confirmed the reservation. I was requested to drive to keele to pickup a truck that I reserved at newkirk 647 400 4286Ravindra N.
No comments. Rental went smoothly.Greg T.
No furniture pads in the truck despite renting 60 of them. Called U-Haul and sent me 30 mins away to pick them up from another location and they had none.Brogan M.
Staff were not friendly or helpful. I brought some packing material that I picked up at the friendly Peterborough location where they have a take-a-box leave-a-box program and they wouldn't take it from me. I was returning my truck and riding my back home and they wouldn't even throw it out the packing material for me, they made me take it away. I thought this was an official UHaul location but it is not. Next time, I will make sure to go to a proper UHaul location.Dane S.
Very friendly staff.SHAHRAM K.
nothing, very good experienceZACHARY S.
A very seamless excellent experienceCARINA M.
Overall a great location but maybe they need to increase the volume of trailers as they always seem to be maxed out for their rental. That is not a bad thing business wise but hard for the consumer.GREGORY E.
The Attitude with customer was not good.Ali M.
First truck had a lock on the roll up door had to switch to another. Ordered 6 blankets and had to turn around (local) and come back because they werent in the truck. After returning was told I have to get them myself from office. Cancelled them at that time but was still charged the five dollars. Overall I only drove 7 klms for my move and uhaul is still my first choice for availability and price. Thank you, MarkMARK H.
This was the worst service I have had maybe ever. I booked the largest truck we'll in advance. 1) 2 days before the move they tell me they don't have it 2) I insist I only have 1 option to move so they say they have found me a truck in Richmond hill( originally I was supposed to be in Newmarket but they promise to cut the price of kms down to make up for this) 3) so now I'm traveling extra km to get this long truck 4) show up the day of and they say they only have a 10ft with no other options ...... 5) Now I have to make multiple trips in the smaller truck and when I receive my bill they don't even discount to the original rate I am speechless, high priced, no one took responsibility for the multiple mistakes. Please reach out within 24 hrs or above will be my review to all of friends and online. This is unacceptable.Denver F.
Guy that received me was great. Good at what he's doingRafael C.
Thank youMohammad E.
Jermaine was my customer representative and he was very polite and professional and knowledgeable- thank you for your help Jermaine!MARCELLES F.
They reserve us a 26 feet truck but day befor our moving when i called them for confirm they told us that they don't have 26 feet truck they have just 20 feet and it was super small for us and they said we aslo can offer you 8 feet trailer but 1 hour far away from our home.it makes my family on hard stress.I'am not recommended uhaul to anyone and i will not move with uhaul nex time.FARSHID E.
Sasan attended to me and he was great and fast . He explained everything to me . Thanks BehroozBEHROOZ G.
fast and reliable serviceHarry J.
Nothing !! The staff is always friendly and helpful. A pleasure to deal with.JOSEPH W.
The app was hard to use and didn't end up working on my phone. Had to use the mobile website. I got there early and would have loved to been able to start the check-in process earlier so I can actually get my truck at my designated time instead of having to spend the first 30 min of my rental time trying to do the check-in.Shun C.
Thank you. Great serviceOleg Z.
There was a glitch in the app so was late to pick up but it did not impact things very muchmike C.
The workers at this location are phenomenal - I've picked up from this location three times in the past month and a half, all 3 have been pleasant. They're kind, knowledgeable and professional. I've never had issues with my drop-off.Jing Wen L.