booking/reservation - the booking process was glitchy, we booked and needed to adjust the booking and ended up the system showed the wrong info, the wrong location was booked, wrong info was displayed, then wrong booking was reserved. basically everything was wrong. called customer service and rep cancelled wrong booking or made wrong adjustment. ended the place i wanted to go to was cancelled, went to the back up location but they didn't have our booking and seems liek the original booking wasn't cancelled. it was all very messy. truck - the side mirror was loose, while driving the side mirror would shift and angled outwards causing the side mirror not usable during driving which is very dangerous.
BALDWIN C
James Snow Storage East
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Richmond Hill, ON L4C3A2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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No issues, everything was very smooth.
WAYNE DFast, convenient, many cargo and vans available ( big inventory), polite staff
Anna TExcellent Uhaul site, would use them any time i need a trailer or truck .. thank you
Spyridon CTheir staff were very friendly and accommodating. They had me set up with my rental fairly quickly.
Bradley C