Customer Reviews for J&D Auto Repair
(U-Haul Neighborhood Dealer)

597 reviews

59 W Nyack Rd   Nanuet, NY 10954

(845) 367-4015

Office Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(845) 367-4015

59 W Nyack Rd
Nanuet, NY 10954

Services at this Location:

Office Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

All good, quick drop off.

RICHARD C 
Rating:
5.0

Outstanding pick up and drop off. Made very easy by J&D.

LAURENCE J 
Rating:
5.0

Customer did not leave a comment.

YISROEL M 
Rating:
5.0

Customer did not leave a comment.

Paul D 
Rating:
5.0

Customer did not leave a comment.

YAKOV G 
Rating:
3.0

The owner when we were delivering the truck started shouting and saying bad words that I didn’t expect from U-Haul and he charged me 3 gallons of gas that is not correct and I expect the U-Haul refund this fee. I put enough gas to make it exactly what I received. Previous time I put $122 and U-Haul didn’t reimburse me for the extra gas. This time I filled the exact what I received and I am charged for gas. I am getting another truck today and I am planning to get another one next week

MOHAMMAD H 
Rating:
4.0

Flexibility of parking is excellent for drop off

MAYER H 
Rating:
2.0

Hello: Truck was in excellent condition - noticed the right rear tail light was not working. I had a difficult time retrieving the keys to the van so had to contact customer support for the password. Also, drop off was challenging as it was not possible to upload the photo of the odometer because the app froze every time I tried to submit.

Marianna A 
Rating:
5.0

Customer did not leave a comment.

AISHAH M 
Rating:
5.0

Customer did not leave a comment.

ZACHERIAH R 
Rating:
5.0

Customer did not leave a comment.

EDWARD J 
Rating:
5.0

The customer service person who assisted me was really great, courteous and professional.

PHAUN T 
Rating:
5.0

Your App SUCKS! I completed Driver Lic prior to pick up. It took me 1 hour to pick up the van as I had to re-enter information again. Your call center was excellent staying on the phone with me till I got the key to vehicle.

ORLANDO A 
Rating:
5.0

Customer did not leave a comment.

FRANCISCO M 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE M 
Rating:
5.0

Thank you J&D; Professional. User Friendly, Felt customer value

BONNIE T 
Rating:
5.0

The owners of this Uhaul location: J & D Auto Repair in Nanuet, NY are helpful & friendly—the Uhaul vans are always well maintained, & ready when scheduled for a reservation pickup!!

Juliette B 
Rating:
5.0

No issues with J&D, only with UHaul itself.

TAL R 
Rating:
5.0

Customer did not leave a comment.

DARRYL C 
Rating:
5.0

Friendly service

CHRISTOPHER L 
Rating:
5.0

Customer did not leave a comment.

PABLO M 
Rating:
3.0

Customer did not leave a comment.

Evan B 
Rating:
2.0

The truck had a check engine And drove like s***

Hillel B 
Rating:
5.0

Customer did not leave a comment.

SHIA R 
Rating:
5.0

Repeat customers should get a discount

JAMESB P 
Rating:
5.0

Customer did not leave a comment.

Solomon B 
Rating:
5.0

Customer did not leave a comment.

PABLO M 
Rating:
4.0

This whole Experience has been horrible but mainly because of Jason the very unprofessional regional manager and incompetent customer service people at U-Haul the r couldn't take new info and card numbers absolutely a joke

KATE M 
Rating:
5.0

Customer did not leave a comment.

GEORGE D 
Rating:
5.0

Customer did not leave a comment.

PABLO M 
Rating:
5.0

Customer did not leave a comment.

FAHAD P 
Rating:
5.0

Great people a pleasure to go to this location.

JACOB L 
Rating:
5.0

Customer did not leave a comment.

EDWARD C 
Rating:
5.0

Customer did not leave a comment.

MARK K 
Rating:
3.0

We dropped off after hours so there was nobody there but the app and website were not working for us making the return extremely difficult and frustrating.

tsivia b 
Rating:
3.0

I booked a truck at a location closer to where I live. I went to the location at the time they asked me to come and I was told they do not have the truck that I reserved and I had to go to another location about 8 miles away very unpleasant experience, and I wasted my time

THOMAS V 
Rating:
5.0

Customer did not leave a comment.

ALEX V 
Rating:
5.0

Customer did not leave a comment.

TZVI K 
Rating:
5.0

Customer did not leave a comment.

YOEL F 
Rating:
5.0

Customer did not leave a comment.

Manuel R 
Rating:
5.0

Customer did not leave a comment.

Larry M 
Rating:
5.0

Customer did not leave a comment.

Jamaes H 
Rating:
5.0

Easy in, easy drop off. Excellent service.

Francis C 
Rating:
5.0

Customer did not leave a comment.

Christopher B 
Rating:
5.0

J & D is the best. Very professional and pleasant to work with.

DARRYL C 
Rating:
5.0

The truck had no Ac i called the location as soon as i saw that

Ridvan V 
Rating:
5.0

Ist was a good service

Emmanuel J 
Rating:
5.0

Customer did not leave a comment.

Silviano R 
Rating:
5.0

Truck was clean and good overall but it had a abs light on Otherwise everything was great

Menachem S 
Rating:
5.0

This place is the best to rent the owners are super courteous and always polite. They are a true asset to the U Haul organization. Luis Ruelas

Luis R 
Rating:
5.0

All of my questions were answered with understanding and care. I truly appreciated it.

Nellie J 
Rating:
5.0

Customer did not leave a comment.

Tzvi K 
Rating:
5.0

Customer did not leave a comment.

PABLO M 
Rating:
5.0

Customer did not leave a comment.

Benno S 
Rating:
5.0

Customer did not leave a comment.

Ben S 
Rating:
4.0

Customer did not leave a comment.

mayer h 
Rating:
4.0

Customer did not leave a comment.

Jeffrey P 
Rating:
2.0

location hard to find, had no parking, and truck was parked inches from another truck. Also gas was very empty when I picked up so I had to fuel up immediately before I could use it. uhaul online process was extremely annoying and having to take ten pictures of the truck makes it more work than if they just had a person.

Matthew O 
Rating:
5.0

Customer did not leave a comment.

Michael M 
Rating:
5.0

Other then the scratches on the windshield the truck was great as well as the pick up and drop off procedure. What I didn’t appreciate is having to fill the gas tank after picking up vehicle. A full tank at pick up is not only more convenient for customers, but also makes the return with full tank process easier. As a customer, I don’t want to try and guess how much gas I will need to return truck with the amount of fuel that I started with. This seems a bit sketchy and calculated. Again, I don’t want to have to fill up your truck when I pick it up. Not convenient at all!

Alan P 
Rating:
5.0

There’s nothing to improve. I had a great experience. The employee at the garage was very helpful.

Jan F 
Rating:
5.0

Customer did not leave a comment.

Michael M 
Rating:
5.0

Customer did not leave a comment.

JAMESE V 
Rating:
5.0

Customer did not leave a comment.

Moria B 
Rating:
5.0

Customer did not leave a comment.

PlayLearn C 
Rating:
5.0

Customer did not leave a comment.

Abraham F 
Rating:
5.0

There should not be an 8 dollar insurance cost on a 14 dollar rental,

Daniel C 
Rating:
3.0

Customer did not leave a comment.

thomas m 
Rating:
5.0

Customer did not leave a comment.

DARRYL C 
Rating:
5.0

Very friendly, courteous and helpful. Will definitely use again and recommend Thank you!!

Eric T 
Rating:
5.0

Customer did not leave a comment.

Chaim K 
Rating:
4.0

Customer did not leave a comment.

David D 
Rating:
1.0

Answer phone without having to call 7 times to get someone. Got left at night without a truck after it broke down.

Robert M 
Rating:
5.0

Customer did not leave a comment.

YAAKOV y 
Rating:
5.0

Thanks Jamie for all of your help! His patience with the computer glitches was awesome!

DONNA P 
Rating:
5.0

Customer did not leave a comment.

James N 
Rating:
5.0

Customer did not leave a comment.

Zachary P 
Rating:
5.0

Quick and easy to pickup and drop off... great customer service from J&D. Even left our vehicle there to get serviced and was ready when we came and returned the U-Haul Van.

Chris C 
Rating:
3.0

Customer did not leave a comment.

JOHNERNEST J 
Rating:
5.0

Customer did not leave a comment.

andrew d 
Rating:
5.0

Customer did not leave a comment.

Jeffrey M 
Rating:
5.0

Everything was go od.

patricia t 
Rating:
5.0

Customer did not leave a comment.

Silvia P 
Rating:
5.0

Very happy. Terrific guys at J&D.

Larry M 
Rating:
5.0

Customer did not leave a comment.

Arben S 
Rating:
5.0

Customer did not leave a comment.

Yisroel S 
Rating:
5.0

Customer did not leave a comment.

Patrick C 
Rating:
4.0

Customer did not leave a comment.

Will R 
Rating:
5.0

Customer did not leave a comment.

Arthur B 
Rating:
5.0

but if you cen please open more locations in more places

mordechai e 
Rating:
5.0

Customer did not leave a comment.

PABLO M 
Rating:
5.0

Customer did not leave a comment.

Santos M 
Rating:
4.0

Customer did not leave a comment.

Eddy D 
Rating:
5.0

The owners are extremely courteous and very helpful. I will recommend this place to my friends. Luis Ruelas

Luis R 
Rating:
4.0

Customer did not leave a comment.

michel v 
Rating:
5.0

super smooth. Keith was very helpful

Giannina A 
Rating:
5.0

Customer did not leave a comment.

Will W 
Rating:
5.0

Customer did not leave a comment.

eric b 
Rating:
5.0

Customer did not leave a comment.

PABLO M 
Rating:
5.0

Customer did not leave a comment.

Ducasse B 
No reviews have been submitted for this location.
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