Customer Reviews for J&B Custom Classics
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of J&B Custom Classics
Carleton N. on
Great Customer Service
Kashamarie M. on
The reservation was exceedingly inept. I reserved and confirmed a 6' by 12' open trailer with a ramp to go one way. The location I was told I could get it at was agreeable and on my way. When I arrived at the location to pick up the open trailer there was none at that location. The location does not have any open trailers with ramps. So I had to waste more of my time to call and fix the big mistake that uhaul made. The only trailer I was then allowed to use to go one way was a 5' by 9' open trailer with a ramp. This however I could have picked up at home and then consequently returned to the same place. Saving me over $100.00. But as it turned out, since I had already left home I could not do this and had to go to another location to pick it up and drop it off at home. I am very disatisfied with the service I received with uhaul and will not use your service again.
greg A. on
Nothing
Johncharles-Mcre A. on
Friendly and very polite and explained everything and helped load dolley and made sure truck was in good condition
Gordon S. on
Very friendly and professional. Will actually be going back within the week to rent from them again.
JAMES S. on
Nothing actually. The staff were both courteous and professional. I was in and out in less than fifteen minutes with full instructions on safe usage.
ben L. on
Since the cofounder of Uhaul served in the military during World War II , would you consider to give your military customers a military discount?! My husband served in the army and we asked if the Clio Uhaul could give us a Military discount and their reply it’s not allowed ! That really hurt ??!! Sincerely yours, Bennie Joseph Lamey from Biloxi Ms ... God Bless America
Steve R. on
Nothing, customer service was excellent.
George W. on
Every question answered, no surprises,