Joshua C.
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Customer Reviews for J&J Pipe and Supply
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of J&J Pipe and Supply
micheal M.
Very nice people and great service. No problems at all. Would rent again with on hesitation.
Dennis C.
They did a great job!
Eric W.
Need to get vehicles with cruse control
Stehanie M.
The stuff was so nice and sweet. They took their time to make sure my set up was done right and guided me on every thing I would need. This U Haul location was amazing :)
MIKE R.
I had a reservation for 10:00am on Saturday your main office called at 1:30pm Friday and said everything was confirmed. At 2:00pm on Friday a woman from J&J Pipe called and said if I wasn't there before 5:00pm Friday I couldn't have the trailer because they are not open on Saturday
Kelly H.
Very friendly and helpful
Theresa M.
The truck was not available when it was scheduled
Russell T.
Nothing at all. The process was awesome.
john S.
Very friendly staff!
Casey T.
The staff at J&J went out of their way to help me and my husband get this job done. We absolutely would not have been able to finish our cross country trip without them; they completely saved us. I can not communicate what an immense help they were.
katrina A.
Reserved a new Uhaul. Showed up and received an older uhaul for a cross country trip. No cruise control. Holes in the top of the back cab. Very unhappy!
Terry B.
The people at j & j pipe are very courteous and helpful to the customers.
BRADLEY H.
Friendly
Clendon Y.
Cost a little more than I liked but overall great people, service, and products!!!
James D.
Great service! Very nice people and a pleasure to do business with.
Nathan C.
Good customer service and pleasant attitude.
Richard B.
Everything was wonderful!
Karl M.
There is no need for improvement that I had to deal with.
Angel C.
Very professional environment.
david S.
Well. It was freaky and concerning.
Josh K.
Was not sweeped out and I did not have enough pads for the move
Trevor K.
Great overall experience
Richard M.
These were the nicest people I have ever talked to.
M Joleen B.
They were awesome to work with! Thank you to such a great experience!
Wayne B.
Very friendly
Douglas D.
Good service, very friendly. Worked with me to make reservation right when it wasn't correct
Jem B.
Excellent help at the front desk, thanks Jaylene!
Clay T.
Friendly staff great people to rent from.
Cody O.
Typical drop off area. Almost no room to maneuver to back in.
BRYANT SCOTT B.
Very good customer service
Elizabeth H.
Great customer service!!
William T.
Just absolutely awesome! Highly recommend them. Fast friendly service and actually explained everything. Wonderful people!
Jeffery M.
Check trailers for damage that is not visible before the customer uses the equipment.
tiana S.
When returning the truck it was great! The gentleman was friendly, professional, and kind. Definitely a 100% better than pick up!
Keith A.
The truck upon receipt was extremely dirty inside. We had to wipe it down before returning there was soda pop spilled in the cab when we picked the truck up items left in the truck that did not belong to us.
lorene S.
Customer Services was the Best!!! Will definitely recommend and use J&J Pipe & Supply Again!
ieasha T.
This staff and location was so nice and bright and clean. The employees were professional, but also warm and welcoming. I would definitely recommend this location to anyone!
Jeffery M.
They need to have the equipment that you requested and ready when you show up.
Grace B.
Service the vehicle's better
Amanda M.
The lot where equipment is located was extremely unpleasant. Very loose dirt that kicked up when hooked up equipment. On a windy day my clothes and shoes were very dirty and it got my vehicle very dirty inside and out.
CINDY O.
Back of truck was very clean but cab was dirty. Girl who was waiting on us was very nice but didn't know how to explain the different insurance coverages
Charles T.
The staff was responsive, but not a friendly environment at all. I reserved blankets online and they didn't have any.
James F.
Can't think of anything you could do better.
Nicholas H.
Carlsbad Personnel were so very nice. BUT - If I were able to rate the traffic personnel in the El Paso office who scheduled our equipment it would be POOR. Never have we been treated so rudely and they did not call back like they said they would do. We didn't get the equipment we reserved (and prepaid for 1 month in advance) at our pick up location. Had to drive 40 miles (one way) to pick up the truck. UHaul you need to address your problems there! Especially Albert!
Robert W.
Great service and helpful tips thank you
Robert W.
Very fast service
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