When I returned my UHaul, the clerk kept insisting that I had furniture pads I needed to return and if I didn't I would incur a charge. As stated in my pick-up location comments, I didn't receive my requested furniture pads. It took 20 minutes until he decided to call UHaul. And said it was "taken care of". Now I find that I was charged for my initial rental of the furniture pads and furniture dolly that I never received. If this is how UHaul runs its business, then I'm not the only customer who has experienced this terrible customer service.Andrew S.
Customer Reviews for J&N Beaver Meadows LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.ANDREW M.
Customer did not leave a comment.RICHARD P.
Customer did not leave a comment.Robert W.
This was not my preferred pick up. Gentleman kept telling us we owed more than we were quoted. After 2 phone calls to area office we got the correct price.Norman M.
Customer did not leave a comment.Phil C.
Customer did not leave a comment.Shelia M.
Customer did not leave a comment.Fred C.
Customer did not leave a comment.Bobbie D.
J&N did a great job getting me on my way as well as when I returned the vehicle. There was some confusion on my part as to where I was to pick up the vehicle. There was a U-Haul location 2 miles closer to my destination where I had requested to pick it up. When I arrived there the attendant was courteous and helpful. Overall I am pleased with the rental experience.Bruce N.
Customer did not leave a comment.Orlando P.
The woman who took the keys and checked in the truck was very nice, calm, patient and even though she had questions she was able to reach out to a co-worker get the answers quickly and efficientlyStacie H.
They are new and just getting started was very helpful and did very good...Jack Y.