Customer Reviews for Jas & Jos Cosmo LLC
(U-Haul Neighborhood Dealer)

148 reviews

2812 Recker Hwy   Winter Haven, FL 33880

(863) 967-6750

Hours

  • Mon-Sat: 9:30 am - 7 pm
  • Sun: 10 am - 1:30 pm

Services at this Location:

Contact Us

(863) 967-6750

2812 Recker Hwy
Winter Haven, FL 33880

Services at this Location:

Hours

  • Mon-Sat: 9:30 am - 7 pm
  • Sun: 10 am - 1:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

surge brake resavore empty found out on the trip that right rear brake line was broken right rear tire had broken belt caused trailer 4198g to hop when towing.sears at franklin village is the drop off i required do not know it got changed

anthony J. 
Rating:
5.0

Customer did not leave a comment.

Lesa B. 
Rating:
5.0

5 star service received!

edgar F. 
Rating:
5.0

The Best Uhaul dealer in town, I will definitely be back!

rodrigue L. 
Rating:
5.0

Customer did not leave a comment.

Stewart C. 
Rating:
5.0

Very Professional

James H. 
Rating:
4.0

First time using this type of Service but so far good

samuel O. 
Rating:
5.0

Customer did not leave a comment.

Carlos R. 
Rating:
5.0

Customer did not leave a comment.

Howard L. 
Rating:
5.0

Keep up the great service!

MARIAN C. 
Rating:
5.0

Customer did not leave a comment.

Melody H. 
Rating:
5.0

Excellent service received

ANNE M. 
Rating:
5.0

Excellent service I'll be back!

hammer R. 
Rating:
3.0

Customer did not leave a comment.

Lori C. 
Rating:
5.0

Customer did not leave a comment.

Doug L. 
Rating:
3.0

Customer did not leave a comment.

RICHARD C. 
Rating:
5.0

Keep doing what you did it was very nice and polite. 👍

angel L. 
Rating:
2.0

Customer did not leave a comment.

karussa C. 
Rating:
5.0

Best place in town

moses S. 
Rating:
5.0

Received Great customer service, staff very friendly & the truck was clean and well maintained. Will definitely return!

tirrance E. 
Rating:
5.0

Best place in town

lema A. 
Rating:
1.0

Charged me for an extra days truck rental because it was very unclear where the key drop box was. Don't rent or return from this location. The other negative reviews are spot on

Daniel M. 
Rating:
5.0

I recommend everybody to choose that place great customer service

davis L. 
Rating:
5.0

Great customer service I recommend everyone to go there

benicia L. 
Rating:
5.0

Customer did not leave a comment.

Matt P. 
Rating:
3.0

Check out was easy.

doug T. 
Rating:
5.0

best dealer in town

Yelipza C. 
Rating:
5.0

good customer services

anne M. 
Rating:
3.0

The equipment and to communicate with Uhaul thru the web was FABULOUS! The only thing I didn't like was the .99 cents for mileage because it was a holiday... Other then that it was a great experience.

ann M. 
Rating:
5.0

Customer did not leave a comment.

Elinor E. 
Rating:
5.0

Great in and out 20 min. Great customer service

ROBERT R. 
Rating:
5.0

Great location, I will return!

mixon J. 
Rating:
5.0

Customer did not leave a comment.

travis V. 
Rating:
5.0

Customer did not leave a comment.

jerome C. 
Rating:
3.0

Customer did not leave a comment.

SHERRI K. 
Rating:
1.0

The manager was never available. Poor customer service.

andrea L. 
Rating:
5.0

Just keep up the good work

ANGELINA M. 
Rating:
5.0

This is an excellent dealer, expedient and helpful.

Jill S. 
Rating:
5.0

Customer did not leave a comment.

Charles R. 
Rating:
5.0

Customer did not leave a comment.

carlos javier M. 
Rating:
5.0

Great place to get a truck to rent. Very good customer service!

Marian C. 
Rating:
5.0

Excellent service I will be back!

claudel S. 
Rating:
5.0

nothing

emond D. 
Rating:
5.0

Excellent customer service!

Anibell F. 
Rating:
5.0

Excellent service I will definitely return.

SAINTAIS L. 
Rating:
5.0

This location is the absolute best, very professional and friendly!

louis F. 
Rating:
5.0

The Best uhaul dealer around hands down!

Joseph andre F. 
Rating:
5.0

Customer did not leave a comment.

Brent W. 
Rating:
5.0

Customer did not leave a comment.

jerry K. 
Rating:
5.0

I'm telling you this guy quick you will be in an out

emond D. 
Rating:
3.0

Customer did not leave a comment.

Harry A. 
Rating:
3.0

The rental agent was helpful and took care of us right away. Truck was ready and in great condition! Very pleased.

Regina B. 
Rating:
5.0

Customer did not leave a comment.

michelin D. 
Rating:
5.0

Customer did not leave a comment.

sully S. 
Rating:
5.0

That's my budd,he well spoken, he explained everything clearly for you to understand (check the truck mileage in the gaz.

Emond D. 
Rating:
1.0

I WOULD NOT SEND ANYONE TO THAT LOCATION. HE DIDNT KNOW ABOUT THE DROP OFF

Diana H. 
Rating:
5.0

App did not work for self checkout. This has nothing to do with the drop off location. Still waiting to see if I get dinged for $20 surcharge for them having to do the check-in.... Which would not be fair. I sat in the lot for 45 mins trying to get the app to work.

DAVID V. 
Rating:
2.0

Update info: store hours and equipment available

Charles S. 
Rating:
5.0

Customer did not leave a comment.

Marie C. 
Rating:
5.0

Customer did not leave a comment.

johnson T. 
Rating:
3.0

He had 3 trailers and told us two had bad tires. One had a Big chunk out of it. Truck was in good shape tho.

Peter M. 
Rating:
5.0

Customer did not leave a comment.

Emond D. 
Rating:
5.0

Customer did not leave a comment.

obas R. 
Rating:
5.0

Customer did not leave a comment.

Emond D. 
Rating:
5.0

nothing everything is good

michelin D. 
Rating:
5.0

good customer services

Emond D. 
Rating:
5.0

Customer did not leave a comment.

Dolores A. 
Rating:
4.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

Customer did not leave a comment.

kenneth W. 
Rating:
1.0

Actually have the trailer there to pick up!

sandra T. 
Rating:
2.0

They changed my cArd for dirty truck but it was like that

charie P. 
Rating:
4.0

Customer did not leave a comment.

Anton G. 
Rating:
5.0

good man very out spoken

Carole L. 
Rating:
4.0

Customer did not leave a comment.

Keyla F. 
Rating:
3.0

Fix your app!!!!! So tired of it taking an hour to check a truck out.

Steven S. 
Rating:
2.0

I had an appointment for 6:30pm the person in charge of the U-hauls didn't show up until 7:45

john V. 
Rating:
5.0

Customer did not leave a comment.

Jean Michel J. 
Rating:
2.0

I was charged 20.00 for gas but I have a picture showing I filled the truck back to where it needs to go. Also the truck was not clean I was dusty and had trash inside. Then when I go to return it the guy there has no idea wat hea doing talks to the other guy over the phone and I'm overcharged by double. I will be making a complaint

Autumn H. 
Rating:
5.0

I loved the 24 hr drop off application!

Amanda J. 
Rating:
5.0

great location easy access

josph D. 
Rating:
5.0

staff was pleasant with excellent customer service.

Alvaro G. 
Rating:
4.0

Customer did not leave a comment.

John J. 
Rating:
5.0

Customer did not leave a comment.

Kirk V. 
Rating:
5.0

The BEST uhaul dealer around, excellent customer service received, I will definitely be returning!

SAINTAIS L. 
Rating:
5.0

Customer did not leave a comment.

jean C. 
Rating:
5.0

Customer did not leave a comment.

Loraine R. 
Rating:
3.0

The location did not have the truck size that was reserved. Not all of my items could fit in the truck and it took longer to load having to fit things tighter. Vendor did not charge for the extra hours, but I had to make more trips on another day to finish my move.

TIMOTHY D. 
Rating:
5.0

Customer did not leave a comment.

Wilson C. 
Rating:
5.0

Great service

Harold E. 
Rating:
5.0

People inside were very helpful, I was in and out in no time...

STEPHEN B. 
Rating:
5.0

Customer did not leave a comment.

JOSE T. 
Rating:
5.0

Customer did not leave a comment.

Wilson C. 
Rating:
3.0

When I arrived my reservation was not in the system. This set me back at least 20 minutes on a day I had other time commitments and was very pressed for time.

Joel C. 
Rating:
5.0

Good

fenelon J. 
Rating:
5.0

Customer did not leave a comment.

frances G. 
Rating:
4.0

Customer did not leave a comment.

Guillermo M. 
Rating:
2.0

Customer did not leave a comment.

Kevin C. 
Rating:
5.0

They were so helpful. I definitely would highly recommend them!!!

Catharine D. 
Rating:
5.0

Customer did not leave a comment.

JEAN ORIOLE B. 
Rating:
1.0

Was told a price by owner he did the transaction over phone and when i returned the uhaul was a different price also was not the size of uhaul that i requested was very disapointed with it was first time that i rented a u haul soi felt like i was scamed by tbe owner he was very rude and direspectful to me over the phone lwill be contacting a attorney

Donna C. 
No reviews have been submitted for this location.

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