The trailer was very clean however, the trailer floor seemed weak like it would not hold much weight gave away quite a bit while moving objects in and out. The Manager at the location was awesome. Great guy easy to deal with.
Michael P
Jas & Jos Cosmo LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Winter Haven, FL 33880
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How U-Haul Reviews WorkConvenient and pleasant to deal with.
Tracy ATire pressure was 30 in one tire filled it up went about 75 miles and tire blew
Sherri BWhen i arrived at the location staff was extremely rude after i told him i reserved a furniture dolly and a ramp he began to yell at me and stated it was not his problem and requested a $140 deposit. I stated he could use my major credit card on file and once again was very argumentative and extremely intimidating. Upon returning the vehicle at 5:26pm he was nowhere to be found and i then called him and he began yelling and being verbally abusive and stated he was 30 minutes away , i was honestly afraid of this man. I regretted ever renting the Uhaul. The stress was just unbelievable and the abusive behavior from this man.
Irma HMY RESERVATION WAS FOR A 15 FT TRUCK WITH 1/2 DOZEN BLANKETS AND AN APPLIANCE DOLLY, AND I CAN'T TELL THE DIFFERENCE BETWEEN A 15 FT TRUCK AND A 20 FT TRUCK BUT I WAS CHARGED THE HIGHER FEE FOR A 20 FOOTER WITHOUT TELLING ME THAT IT WAS A 20 FOOTER, AND THEY HAD NO BLANKETS OR DOLLY, SO I HAD TO GO TO ANOTHER LOCATION TO GET THOSE 2 ITEMS WHICH WAS ANOTHER ISSUE. THE MAN WAS PLEASANT ENOUGH AND TOLD ME THAT THERE WERE ISSUES WITH THE UHAUL SYSTEM
JUAN D