It was way out of the way from my original booked location, in a bad part of town. If I had been by myself I would not have gone into the establishment. The owner was very nice and helpful and courteous I have no complaints about him specifically. It was just a seedy area.
Cindy R
Jas & Jos Cosmo LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Winter Haven, FL 33880
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Customer Reviews
- 3.5 Average Customer Rating
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Mitch was nice to us in the beginning. He did explain that the tank needed to come back the same as it left. He told us that the tank had a little over a half a tank and to bring it back as such. When we brought it back, we had put $10 in because we only drove 20 miles, per Mitch. I calculated 15.4. Anyway, I explained that the tank had a little more then when we picked it up but he still charged us $13 more dollars for fuel. He was not willing to correct it. And although $13 is not a lot of money, it is the principle. He stated that the system adds it automatically. I assured him that he could have corrected it in the system had he wanted to. But he did not. Or he could have told us not to put gas that he would charge us the amount to get it to just over a half a tank. So, we paid $23 for fuel. It is unfortunate because word of mouth advertising is the BEST advertising and he will not get a good review from us. And the place is dirty
bobby gThe Best uhaul dealer in polk county!
gachette lI had a great experience with this dealer, very professional service received & equipment was nice and clean.
roberto mThe Best uhaul dealer in all of polk county. I will definitely be returning to this location!
elie t