Customer Reviews for Jaynes Farm & Feed Truck & Equipment Repair
(U-Haul Neighborhood Dealer)

99 reviews

1007 Texas St   Linden, TX 75563

(903) 756-3155

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(903) 756-3155

1007 Texas St
Linden, TX 75563

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Karla L. 
Rating:
3.0

Just dropped off truck. It was a pleasant experience.

LESLEE M. 
Rating:
3.0

The truck was a very rough ride compared to other trucks that I have rented in the past.

Juan H. 
Rating:
5.0

Customer did not leave a comment.

Jack B. 
Rating:
5.0

Customer did not leave a comment.

Debi F. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Greg A. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
4.0

Customer did not leave a comment.

MYRA R. 
Rating:
5.0

Customer did not leave a comment.

Cathy L. 
Rating:
3.0

Customer did not leave a comment.

Latisha S. 
Rating:
5.0

Customer did not leave a comment.

Patrick C. 
Rating:
4.0

Customer did not leave a comment.

Mark L. 
Rating:
5.0

Keep being nice to people when they rent for you. Keep giving good customer service as you do.

LARRY E. 
Rating:
5.0

Customer did not leave a comment.

Carol S. 
Rating:
5.0

Customer did not leave a comment.

Melissa A. 
Rating:
5.0

The staff were courteous and speedy in processing my rental.

Rodney K. 
Rating:
5.0

Customer did not leave a comment.

Debbie K. 
Rating:
5.0

Staff were very helpful in both reserving the trailer I needed and in showing me how to hook it up and detach it for safe transport.

Raymond G. 
Rating:
5.0

The man there was excellent and very helpful.

Roy C. 
Rating:
3.0

Customer did not leave a comment.

Kim N. 
Rating:
3.0

I called ahead of time to the 800 number and was given a two-day quote even though he knew I would need more than 48 hours. I was ambushed with the price because he said it would be the same as long as it was returned in the third day.

Alexandria O. 
Rating:
5.0

Customer did not leave a comment.

John V. 
Rating:
5.0

Customer did not leave a comment.

Sanh N. 
Rating:
5.0

Customer did not leave a comment.

alan S. 
Rating:
4.0

Customer did not leave a comment.

Walter N. 
Rating:
5.0

Customer did not leave a comment.

Kenny A. 
Rating:
3.0

Customer did not leave a comment.

Jack M. 
Rating:
5.0

Customer did not leave a comment.

Duane W. 
Rating:
5.0

The location was awesome but the process for picking up was horrible!! I picked up 1:30am so of course there wasn't any line personnel at the location for me to do deal with so I done the Mobil pick up. I provided all info needed in order to do so. I gave a pic of myself, the front and back of DL, my lease agreement for my house and an alternative contact and the First Lady that I spoke with (Michelle) still denied my pick up. She was really BAD with customer service. What should have taken me a total of 10 min to complete took me over an hour because of her and I did everything I was supposed to do correctly and everything she asked of me! Ridiculous!!! However, the second lady I spoke with (Lisa) made it very easy and once I was in contact with her the whole process took 10 minuets and I was in my truck and out of there.

Brittany S. 
Rating:
5.0

Customer did not leave a comment.

steve D. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Customer did not leave a comment.

Diana M. 
Rating:
5.0

Customer did not leave a comment.

Ernest P. 
Rating:
3.0

Customer did not leave a comment.

Sandra S. 
Rating:
4.0

small country dealer just trying to help out the customers just knows this location does not sell boxes so you have to buy your boxes somewhere else I don't know about drop off boxes

timothy R. 
Rating:
5.0

Customer did not leave a comment.

Suzan M. 
Rating:
2.0

Personally believe rates are overcharged especially for an extremely local move as this was. Was under the mileage paid for, picked up truck with 1/4 tank and returned over half tank with zero thought of reimbursement or credit. Also, truck was poorly maintained as brakes barely worked and nearly caused a collision.

lance S. 
Rating:
3.0

Not open

timothy R. 
Rating:
5.0

Customer did not leave a comment.

Jeff B. 
Rating:
3.0

Customer did not leave a comment.

John J. 
Rating:
3.0

Customer did not leave a comment.

Raymond B. 
Rating:
3.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

Check your equipment

Luther A. 
Rating:
5.0

No problems in turning the trailer in. Nice people.

ronald S. 
Rating:
5.0

Better rates intown use shouldn't be outrageous, and less than 24 hours and 70 miles

Yolanda A. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Great Service!!

billie H. 
Rating:
5.0

Keith was very helpful ....made it easy ....

stacy H. 
Rating:
5.0

Customer did not leave a comment.

billie H. 
Rating:
5.0

Customer did not leave a comment.

Ricky M. 
Rating:
3.0

Customer did not leave a comment.

Dale L. 
Rating:
5.0

Customer did not leave a comment.

cherrell S. 
Rating:
5.0

This location is excellent. Keith Holloway was responsible for getting us going and was great to work with!

travis B. 
Rating:
5.0

Keith Holloway was very helpful and got us going quickly. Very, very good to work with!

travis B. 
Rating:
5.0

Thanks U Haul rocks

Vincent P. 
Rating:
4.0

there seamed to be a not really wanting to help you attitude. however the associate did un-hook the dolly and place it in storage for me. however he then walked off with out even a good bye. I have for 33 years been running a customer bases business and I never nor will I ever treat a customer in this manner.

malcom G. 
Rating:
3.0

Customer did not leave a comment.

joshua L. 
Rating:
5.0

Customer did not leave a comment.

Ken V. 
Rating:
5.0

Customer did not leave a comment.

RUTH H. 
Rating:
2.0

I made a reservation 2 weeks in advance. Gave all my info. In person.Keith told us to call him the day before to remind him of our reservation. I did. He told me he was on a delivery and he would call me back. He didn't. We arrived at 8 that Saturday morning to pick up the truck and car transporter as he had initially told us he closes at 12 noon. So we wanted to get the truck loaded and get back there so he could secure the car. He was at the office but told us he was getting ready to leave for Dallas! He couldn't find my reservation, so I had to give him all the information again. He had to make several calls to get the information in. We did get the truck and transporter but he was leaving and we would have to load and secure the car ourselves. Horrible, unsafe, poor customer service.

carole B. 
Rating:
5.0

Everything went well with pickup and drop off, equipment was in excellent condition..

walter E. 
Rating:
5.0

Please answer the phone more often. This location is very hard to get a hold of over the phone.

Bruce S. 
Rating:
5.0

Customer did not leave a comment.

JANET S. 
Rating:
5.0

Customer did not leave a comment.

Diana M. 
Rating:
4.0

Customer did not leave a comment.

alan S. 
Rating:
3.0

The truck was dirty, I had to wipe it all down. The gas was low, and it took a long time to get anyone's attention just to check out the truck.

JUSTIN D. 
Rating:
5.0

Customer did not leave a comment.

robert B. 
Rating:
5.0

Customer did not leave a comment.

Cody S. 
Rating:
5.0

Customer did not leave a comment.

lori R. 
Rating:
5.0

In my case I had to pick up a non running vehicle. So, to make it safer I needed a remote controlled winch.I was alone but was fortunate enough to find help to load and then someone to steer while I unloaded.

rhonda C. 
Rating:
5.0

Customer did not leave a comment.

Cathy L. 
Rating:
5.0

Customer did not leave a comment.

sharion B. 
Rating:
3.0

After hours drop off. However Don a former uhaul afm was kind enough to help us out returning the truck. The truck also had a faulty switch when the lights would not causing the battery to die. Don used his truck to jump me off and which was kinda of a pain because the terminals were hard to connect to.

nickolas M. 
Rating:
3.0

Customer did not leave a comment.

chuck E. 
Rating:
5.0

Customer did not leave a comment.

Tonya K. 
Rating:
2.0

I was rented equipment that had no hook up for the tow dolly to have lights for brakes or turn signal. Dangerous for such a long trip.

Marina W. 
Rating:
5.0

Customer did not leave a comment.

lucky B. 
Rating:
1.0

Customer did not leave a comment.

ANN D. 
Rating:
5.0

Very helpful and friendly, easy pick-up and return.

JUDI B. 
Rating:
5.0

the guy was very nice

VINCENT P. 
Rating:
5.0

Customer did not leave a comment.

angie W. 
Rating:
3.0

Customer did not leave a comment.

REBECCA J. 
Rating:
5.0

Customer did not leave a comment.

james A. 
Rating:
5.0

Great customer service

RAFAEL H. 
Rating:
5.0

Nothing... Great experience, great price!!

JIMMY P. 
Rating:
4.0

Customer did not leave a comment.

JEAN E. 
Rating:
3.0

Customer did not leave a comment.

PAT C. 
Rating:
4.0

Customer did not leave a comment.

MAVIS W. 
Rating:
4.0

Alex was great to work with, Checked all the lights before I left

lonny S. 
Rating:
3.0

Customer did not leave a comment.

PATRICIA C. 
Rating:
3.0

Customer did not leave a comment.

MARKUS B. 
Rating:
4.0

Vehicle was clean, new, and was a pleasure to rent.

Patrick H. 
Rating:
3.0

Customer did not leave a comment.

MARIA F. 
Rating:
5.0

The location manager's service was excellent. The only suggestion I have for improvement for that particular location is this - a much larger sign is needed for street visability. The current sign was completely missed the first time we drove past, looking for the location.

CHRISTIAN C. 
Rating:
4.0

Customer did not leave a comment.

Jeremiah T. 
Rating:
3.0

Customer did not leave a comment.

Annette A. 
Rating:
5.0

Customer did not leave a comment.

JOHN H. 
Rating:
5.0

The truck was in great shape and the service was fantastic. Overall, I am very happy with this experience! Thank you!

RANDY V. 
No reviews have been submitted for this location.

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