Customer Reviews for JD Towing & Hauling Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of JD Towing & Hauling Inc

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Scott N. on

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I rented only a $7.00 a day dolly and your system required excessive info such as copy of driver’s license and phone # of my companion. Excessive, invasive and wasted a lot of time. Please streamline this for simple rentals.

JAMES D. on

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I had requested the vehicle at the Hamlin office, and was told to use the newfoundland office. everyone was polite, courteous. but I don't feel that I should have been charged the additional mileage costs.

Samantha W. on

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Customer did not leave a comment.

Robert P. on

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No complaints . The cab had a nice clean smell to it .

caryl M. on

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Pleasant person on phone but I resorted to using drop box when person failed to show up on Sat. morning (12N) after 25 minutes. Would prefer to show return in person. Assume no issues and tank was 1/4 more full than when picked up.

Keith Z. on

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For a location that was just figuring out how to do rentals they did a very good job

Jorge C. on

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This has nothing to do with JD towing because they were very friendly and helpful. However uhaul is a garbage company that cheat to make a few extra dollars! I reserved a truck that was not only close to my house but super convenient! The day before my rental I get told I need to drive an extra 25 miles out of my way because "they don't have that truck at your location" and my contract states that that is what happebs! IDGAF what the contract says I end up paying for 22 more miles because uhaul is to lazy to bring the truck closer. BS! It's a way to squeeze extra money from customers. On top of that when I got my bill I was charged an extra 100 miles which is corrected but not right to begin with.

Charnell S. on

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They are a local outfit that I really liked . So friendly and kind.... Sincerely, CHARNELL SCHEETZ

James W. on

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Customer did not leave a comment.

Robert P. on

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Same issue with app. Would not let me get past location issue!

Marissa F. on

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Customer did not leave a comment.