The person who checked me out got snippy with me when I (politely) told her my 15 foot truck only had a 12 foot cargo bed. It didn't seem like she was interested in trying to resolve the issue, but her co-worker overheard the conversation and came over and politely explained that U-Haul corporate calls what I had a 15 foot truck because it has a 12 foot cargo bed with 3 additional feet of space that was just over the cab. This didn't do me much good because I had enough cargo (including an almost-14 foot boat) to fill the full 15 feet - as it turned out I ended up having to leave the boat behind, which was a big disappointment. This seems like false advertising to me, but I realize this is a U-Haul corporate issue and not an issue with the pickup location.William A.
Trailer Rental & Towing in Newfoundland, PA at JD Towing & Hauling Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Newfoundland, PA 18445
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I am not happy you don't have the ramps on the trucks anymore. This was a nice item to have and caused issues with me loading some of the items.Marc A.
Great uhaul location.I use them all the time.John P.
Drop off was easy and very professionalBruno M.
Reserved online and picked up at counter, friendly efficient people. Online system is too cumbersome, screen after screen then multiple text messages. UHaul needs to simplify that part of the process.Gregory S.
The father and daughter team at FDR Towing could not have been better. They provided late-night assistance when we struck a deer on I-84 just east of Scranton, PA, and were tremendously responsive throughout the night and until we resumed our trip the following morning, helping to make various arrangements and driving us from the damaged vehicle to our emergency overnight accommodations. Leaving the damaged vehicle so we could transfer the load to a U-HAUL vehicle the next day and driving us from our hotel to their location to pick up the U-HAUL vehicle.Stephen S.
The owner was 1 hour late getting there. Meanwhile I am paying movers at the location to just stand around. When I tried to call u-haul to close out the ticket, I was on hold for 1 hour EXACTLY and then disconnected. I tried to close it out on my phone but there was at least a 20 minute wait for help to turn on location services. I feel that this has cost me extra money for the movers and i should be reimbursed at least in part.Sandra L.
Nobody was at the drop off location I was there at 3pm nobody answered the phones and no answering service. And now being charge for fuel when truck had 7/8 of a tank of gas and can't anybody on phone from drop off spot or u-haul this is a bunch of shitEdward L.
the agents were very accomodating to my request to change the pick up time and matter related to my rentalMatthew A.
Lights did not workDaniel B.
Be a little more friendlier at the front desk. The young lady at the front desk made it seem like an inconvenience to rent the truck.Robert S.
They had a sign on the door which said they did not use masks, and they did not in violation of PA law. They watched, amused, from the window as I struggled to back the trailer to where they said they wanted it, and offered no help. They left it to me with a medical issue with my arm to unhook the trailer, again offering no help. The original drop off in the contract was much closer in Hamlin. Closed on Sunday, but with 24/7 drop-off and I should have just insisted on that rather than the switch to Newfoundland.Richard P.
I was very close on my travel mileage. So if I had to take a different route I would have been over. Otherwise the truck was very comfy and stayed warm thru the snow storms I hit. Thank you. I always used uhaul. Great company.Barbara S.
Convienient, rides beautifully and wel maintained.christina S.
The truck smelled like body odor and the girl didn't explain anything at all, although she was friendly. This was not the location i had requested it was about 15 miles awayVicky T.
I was disappointed that my pick up time and location was moved the night before I was to get my van. I I was supposed to be notified by email and phone but did not receive the notice until the day after we had to drive 30 miles out of our way and 3 hours later to pick up are rental which caused many different issues with my plan to move furnitureApril A.
Wonderful people to deal with, polite and efficient. I would highly recommend them and will use them again when needed.Raymond C.
The female worker at this location was very helpful. Staff was very friendly.Eric C.
The location was fantastic. The girl in the office was extremely helpful and had amazing customer service skills. Uhaul however, ZERO STARS!!!!! Awful, Awful, Awful......Kevin B.
Steering wheel was very loose drivingBrian G.
wish workers would wear their masks. They did notPatricia C.
there was damage on the side of the truck that was not represented in the self-check-in photos. This may not have had anything to do with the pick up location itself.matthew S.
Just keep-on as you are.Robert C.
Excellent serviceKeith B.