Friendly service. professional I will rent again
RUSSELL G
Customer Reviews for Jefes Westend New & Used Tires
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
People were sitting around watching a football game. The person running it didn’t have a printer to print out the contract. The outside of the truck was dirty with bugs and dirt covering the windshield.
RICHARD WThat they double check their numbers for mileage when putting on contract. And to make sure customer take pictures of the dash for mileage and gas. If I hadn't the mileage would've been hard for me to prove. They had put 465 less miles on contract compare to what was actually on dash. Which made it seem like I used more miles when the truck was turned in. Their miles on contract 133,385 Miles on Truck at Pickup 133,850 Miles on Truck at Turn in 134,446 It had me owing a balance of over $400+ which I had to dispute. They refunded my money but that's not the point. Be more careful please!
TYKESIA GI turned my trailer in 2 days early, the UHaul rep said I should get a $40 refund (2 days @$20/day)
COLIN KEverything went perfectly from the start to finish there
KEITH JGuys were extremely helpful and courteous. Service was fast and friendly.
KEITH JSetup for pickup and drop off were not helpful. Had to stop at additional uhaul to pick up moving blankets. Everything before pickup, during rental and at drop off wasn’t easy. Coordination with movers was decent.
CRAIG MOne of the car dollies had missing rivets on the right side and the tail light was hanging. And it also had a hairline crack that turned into a big crack as we traveled.
MARK OStore was closed when I got there. People showed up...hooked up the trailer, but did not test the lights were working. The lady I spoke with said I can check in and pay online, which is not accurate for a trailer.
Roger D