Customer did not leave a comment.JEREMY J.
Customer Reviews for Jeffros Heroes
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.MATTHEW N.
The U-haul app is horrible. I did not have a signal and could not use the app to return the truck. The woman at the counter also had trouble connecting. When she did connect, there were multiple questions. It took more than 30 minutes to return the truck and I never got an email confirming the return.PATRICIA M.
Customer did not leave a comment.GABRIEL E.
Charged $1.19/mile when uhaul website states it is $0.69/mile. Charged me for gas when we discussed that his paperwork showed the wrong gage of gas that was in there to begin with. Brought back the truck on exactly where the gage was at to begin with. I rented the $19.99 truck for 2 hours and ended up getting a bill for over $80. This is ridiculous and should be invested.JEANNETTE M.
This location was accommodating with my reservation. Everything was set and then some manager had to stick his/her nose in and screw everything up by switching my reservation to a different location and different size truck that would have been to tall so I had to wait for 2.5 hours. Because someone in management can't pick up a phone and call the customer. Just change everything after hours Because they think they know best....MICHAELSTEVEN C.
Customer did not leave a comment.Anna C.